Flexport Case Studies Qardio's Transformation: Leveraging IoT for Enhanced Supply Chain Management

Edit This Case Study Record

	Qardio's Transformation: Leveraging IoT for Enhanced Supply Chain Management Flexport

Qardio's Transformation: Leveraging IoT for Enhanced Supply Chain Management

Flexport

Technology Category	Platform as a Service (PaaS) - Application Development Platforms Sensors - Level Sensors
Applicable Industries	Transportation
Applicable Functions	Logistics & Transportation Product Research & Development
Use Cases	Last Mile Delivery Supply Chain Visibility
Challenge	Qardio, a San Francisco-based cardiovascular monitoring company, was facing significant challenges in managing its supply chain. As a small brand, Qardio struggled to find a freight forwarder who could provide the level of customer service they required. The lack of visibility into the movement of their shipments was a major concern. Their logistics team was spending a significant amount of time tracking shipments, which was not only time-consuming but also costly. This was hindering their operational efficiency and preventing them from focusing on improving their operations. The company was also experiencing frequent FDA-related delays, which were negatively impacting their business growth. Read More
About Customer	Qardio is a cardiovascular monitoring company based in San Francisco. The company creates smart wearables and software for consumers and doctors to better track heart health. Despite being a small brand, Qardio has experienced significant growth, with a 400% increase in revenue. The company has expanded to three product lines and has managed to maintain a lean logistics team of only two people. Qardio's story is one of growth, product development, and lessons learned in scaling a start-up. Read More
Solution	Qardio partnered with Flexport, a freight forwarder that provided them with a centralized platform for shipment data and proactive communication. This partnership gave Qardio's logistics team transparency into each step of their product's journey, significantly reducing the time spent on tracking shipments and the money spent per shipment. The centralized shipment data, documents, and messages on the Flexport platform provided Qardio with a new level of clarity into their supply chain. This allowed them to cut their air shipments by half and reduce their FDA-related delays by 95%. The partnership with Flexport also enabled Qardio to maintain a lean logistics team of only two people, eliminating the need to hire additional staff for tracking freight shipments. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Application Development Platforms

Sensors - Level Sensors

Applicable Industries

Transportation

Applicable Functions

Logistics & Transportation

Product Research & Development

Use Cases

Last Mile Delivery

Supply Chain Visibility

Challenge

Qardio, a San Francisco-based cardiovascular monitoring company, was facing significant challenges in managing its supply chain. As a small brand, Qardio struggled to find a freight forwarder who could provide the level of customer service they required. The lack of visibility into the movement of their shipments was a major concern. Their logistics team was spending a significant amount of time tracking shipments, which was not only time-consuming but also costly. This was hindering their operational efficiency and preventing them from focusing on improving their operations. The company was also experiencing frequent FDA-related delays, which were negatively impacting their business growth.

About Customer

Qardio is a cardiovascular monitoring company based in San Francisco. The company creates smart wearables and software for consumers and doctors to better track heart health. Despite being a small brand, Qardio has experienced significant growth, with a 400% increase in revenue. The company has expanded to three product lines and has managed to maintain a lean logistics team of only two people. Qardio's story is one of growth, product development, and lessons learned in scaling a start-up.

Solution

Qardio partnered with Flexport, a freight forwarder that provided them with a centralized platform for shipment data and proactive communication. This partnership gave Qardio's logistics team transparency into each step of their product's journey, significantly reducing the time spent on tracking shipments and the money spent per shipment. The centralized shipment data, documents, and messages on the Flexport platform provided Qardio with a new level of clarity into their supply chain. This allowed them to cut their air shipments by half and reduce their FDA-related delays by 95%. The partnership with Flexport also enabled Qardio to maintain a lean logistics team of only two people, eliminating the need to hire additional staff for tracking freight shipments.

Impact #1	The partnership with Flexport has brought about significant operational improvements for Qardio. The company now has a high level of confidence in their supply chain, thanks to the transparency provided by Flexport's centralized platform. The logistics team can now easily track the status of each shipment at a glance, which has greatly reduced the time and resources spent on shipment tracking. The reduction in FDA-related delays has also been a major benefit, allowing Qardio to operate more efficiently and effectively. Furthermore, the partnership with Flexport has allowed Qardio to grow their business while maintaining a lean logistics team, demonstrating the effectiveness of their improved supply chain management.

Impact #1

The partnership with Flexport has brought about significant operational improvements for Qardio. The company now has a high level of confidence in their supply chain, thanks to the transparency provided by Flexport's centralized platform. The logistics team can now easily track the status of each shipment at a glance, which has greatly reduced the time and resources spent on shipment tracking. The reduction in FDA-related delays has also been a major benefit, allowing Qardio to operate more efficiently and effectively. Furthermore, the partnership with Flexport has allowed Qardio to grow their business while maintaining a lean logistics team, demonstrating the effectiveness of their improved supply chain management.

Benefit #1	12 hours saved per week since using Flexport
Benefit #2	58% reduction in airfreight since switching to Flexport
Benefit #3	95% fewer FDA-related delays since using Flexport

Benefit #1

12 hours saved per week since using Flexport

Benefit #2

58% reduction in airfreight since switching to Flexport

Benefit #3

95% fewer FDA-related delays since using Flexport

Download PDF Version

Overview

Qardio's Transformation: Leveraging IoT for Enhanced Supply Chain Management

Operational Impact

Quantitative Benefit