Yellowfin Case Studies Provinzial Case Study: Consolidating Reporting Tools with Yellowfin

Edit This Case Study Record

	Provinzial Case Study: Consolidating Reporting Tools with Yellowfin Yellowfin

Provinzial Case Study: Consolidating Reporting Tools with Yellowfin

Yellowfin

Technology Category	Application Infrastructure & Middleware - Data Visualization Analytics & Modeling - Predictive Analytics Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Functions	Business Operation Quality Assurance
Services	System Integration Software Design & Engineering Services Training
Challenge	The IT department of Westfälische Provinzial aimed to improve IT reporting by consolidating five different reporting solutions into a single web-based tool. They needed a powerful yet simple reporting tool for their 450 employees. The primary challenge was to map out key technical requirements and operational processes for the new solution. The existing solution, BMC’s IT service management tools, restricted access to only one data source, which was a limitation. The IT team also considered other embedded analytics software but found Yellowfin to be the most suitable due to its ability to access multiple data sources and its strong local presence in Germany. Read More
About Customer	Westfälische Provinzial Versicherung AG, headquartered in Münster, is a leading property and casualty insurer and part of the Provinzial NordWest Group. The company serves 1.8 million customers, including private individuals, commercial and industrial companies, institutions, and farmers. As part of the second-largest public insurance group in Germany, Westfälische Provinzial prides itself on its customer service motto, 'always there, always close.' The company benefits from the support of the wider Provinzial NordWest Group, which employs over 3,000 people and extends to approximately 10,000 employees across local insurance agencies. Read More
Solution	Westfälische Provinzial chose Yellowfin as their new reporting solution. Yellowfin was integrated into existing applications, allowing access to relevant reports directly from dashboards without switching platforms. This integration enabled quick and efficient problem-solving within the IT department. Yellowfin's clear design, well-thought-out concept, and performance were key factors in the decision. The software optimized IT service management processes, ensuring that employees in various roles received direct access to relevant reports, making their work easier. The local presence of Yellowfin in Germany and the support from their partner, Amexus, were also critical success factors. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Visualization

Analytics & Modeling - Predictive Analytics

Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Functions

Business Operation

Quality Assurance

Services

System Integration

Software Design & Engineering Services

Training

Challenge

The IT department of Westfälische Provinzial aimed to improve IT reporting by consolidating five different reporting solutions into a single web-based tool. They needed a powerful yet simple reporting tool for their 450 employees. The primary challenge was to map out key technical requirements and operational processes for the new solution. The existing solution, BMC’s IT service management tools, restricted access to only one data source, which was a limitation. The IT team also considered other embedded analytics software but found Yellowfin to be the most suitable due to its ability to access multiple data sources and its strong local presence in Germany.

About Customer

Westfälische Provinzial Versicherung AG, headquartered in Münster, is a leading property and casualty insurer and part of the Provinzial NordWest Group. The company serves 1.8 million customers, including private individuals, commercial and industrial companies, institutions, and farmers. As part of the second-largest public insurance group in Germany, Westfälische Provinzial prides itself on its customer service motto, 'always there, always close.' The company benefits from the support of the wider Provinzial NordWest Group, which employs over 3,000 people and extends to approximately 10,000 employees across local insurance agencies.

Solution

Westfälische Provinzial chose Yellowfin as their new reporting solution. Yellowfin was integrated into existing applications, allowing access to relevant reports directly from dashboards without switching platforms. This integration enabled quick and efficient problem-solving within the IT department. Yellowfin's clear design, well-thought-out concept, and performance were key factors in the decision. The software optimized IT service management processes, ensuring that employees in various roles received direct access to relevant reports, making their work easier. The local presence of Yellowfin in Germany and the support from their partner, Amexus, were also critical success factors.

Impact #1	Yellowfin provided insights to executives, departments, and employees in various roles.
Impact #2	Embedding Yellowfin into existing applications allowed direct access to relevant reports from dashboards.
Impact #3	The integration of numerous reports into a single dashboard streamlined operations.

Impact #1

Yellowfin provided insights to executives, departments, and employees in various roles.

Impact #2

Embedding Yellowfin into existing applications allowed direct access to relevant reports from dashboards.

Impact #3

The integration of numerous reports into a single dashboard streamlined operations.

Benefit #1	Consolidated five different reporting tools into a single solution.
Benefit #2	Served 450 employees with the new reporting tool.

Benefit #1

Consolidated five different reporting tools into a single solution.

Benefit #2

Served 450 employees with the new reporting tool.

Download PDF Version

Overview

Provinzial Case Study: Consolidating Reporting Tools with Yellowfin

Operational Impact

Quantitative Benefit