Intelex Case Studies Protecting the Frontline Worker: How Linde Creates a Safety Culture for Everyone
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Protecting the Frontline Worker: How Linde Creates a Safety Culture for Everyone

Intelex
Analytics & Modeling - Predictive Analytics
Analytics & Modeling - Real Time Analytics
Application Infrastructure & Middleware - Data Exchange & Integration
Chemicals
Healthcare & Hospitals
Discrete Manufacturing
Quality Assurance
Asset Health Management (AHM)
Computer Vision
Predictive Maintenance
Data Science Services
System Integration
Linde, a global company with over 2,000 sites in more than 100 countries and over 70,000 employees, faced the challenge of creating a unified safety culture. The company's size and diversity made it difficult to ensure that all employees embraced safety and recognized the importance of reporting incidents. Following the merger with Praxair in 2019, Linde had to deal with several legacy systems, making it difficult to get benchmark KPIs when different systems were used in different business units. The company needed a system that could be used by frontline employees and that would encourage them to report incidents, no matter how small. Linde also wanted to support the business units with advanced data analysis to improve safety across the organization and to direct resources for continuous improvement.
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Linde is a global company with a reputation for supporting industrial excellence and creating sustainable solutions. With over 140 years of technology innovation, Linde's mission is to make the world more productive and sustainable. The company's expertise touches almost every part of modern technology innovation, including clean hydrogen and carbon capture systems to support the energy transition, life-saving medical gases and specialty gases for electronics, as well as engineering solutions for the hydrocarbon industry. Linde operates over 2,000 sites in more than 100 countries around the world with over 70,000 employees and $33 billion in sales in 2022. After merging with Praxair in 2019, Linde added solutions and material production serving the aviation, energy, industrial and emerging applications industries. It also added 30 plants in 11 countries with more than 2,300 employees to its organisation.
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To meet its safety culture challenge, Linde turned to Intelex’s safety management applications. The main objective was to get acceptance for a global system that could be used by frontline employees. Linde’s safety management system is supported by an extensive collection of Intelex applications, including Audit Management, Incident Management, Job Safety Analysis, Permits Management and Training Management. The flexibility this collection of applications provides was a key factor in selecting Intelex. The critical role of the frontline worker at Linde meant that it was important they could enter incident data directly into a mobile application, even without an Internet connection. Once that data has been entered into the system, Linde uses Predictive Solutions applications to perform innovative data analysis that allows them to produce reports and communications they hadn’t been able to produce in the past.
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Improvement in safety culture
Enhanced communication and stakeholder visibility into safety incident rates
Provision of benchmarking and KPIs for business units
Linde boasts best-in-class safety performance with a lost workday rate (LWR) that is four times better than the U.S. OSHA average.
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