11:11 Systems Case Studies Protecting a growing healthcare business

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	Protecting a growing healthcare business 11:11 Systems

Protecting a growing healthcare business

11:11 Systems

Technology Category	Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Business Operation
Services	Cloud Planning, Design & Implementation Services
Challenge	The organization, a family-owned healthcare supply systems company, had an in-house disaster recovery plan for data and applications. However, when the organization acquired a local company, the IT department was tasked with taking over the new subsidiary’s IT. The senior systems engineer knew he needed to expand the existing disaster recovery plan to cover the new subsidiary’s data and systems but ran into a problem almost immediately. The equipment of the new subsidiary was old and the capital needed to purchase the additional equipment for migrating their data to the organization's environment was not approved. Read More
About Customer	The organization is a family-owned and privately held company that has been in operation for more than 150 years. It leads a family of companies that create efficiencies within healthcare supply systems in the US and internationally. One of these companies provides customized, comprehensive, and integrated contact and call center services for biotech/pharmaceutical and medical device companies. Services include providing core drug/device product information, adverse experience reporting, handling product complaints and assisting with clinical trials recruiting. The organization’s call center employs highly qualified personnel to answer medically-related questions from anyone - ranging from end-users of prescription drugs to pharmacists at the store front selling these drugs to patients and primary care physicians prescribing them to patients. Read More
Solution	The organization’s IT team decided that the best course of action was to find a cloud service provider they could replicate the data to. Following research into a number of vendors, iland was selected. The company’s nightly replication is now sent to iland’s cloud environment. That strategy has enabled it to recall its old replication equipment from the data center, move it back to the corporate network and put it into production mode to facilitate the addition of the new subsidiary’s data network. The selection of iland as the organization’s cloud-based DR provider, came down to competitive pricing, iland’s expertise, and the sales and support process that the company’s IT team experienced. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Business Operation

Services

Cloud Planning, Design & Implementation Services

Challenge

The organization, a family-owned healthcare supply systems company, had an in-house disaster recovery plan for data and applications. However, when the organization acquired a local company, the IT department was tasked with taking over the new subsidiary’s IT. The senior systems engineer knew he needed to expand the existing disaster recovery plan to cover the new subsidiary’s data and systems but ran into a problem almost immediately. The equipment of the new subsidiary was old and the capital needed to purchase the additional equipment for migrating their data to the organization's environment was not approved.

About Customer

The organization is a family-owned and privately held company that has been in operation for more than 150 years. It leads a family of companies that create efficiencies within healthcare supply systems in the US and internationally. One of these companies provides customized, comprehensive, and integrated contact and call center services for biotech/pharmaceutical and medical device companies. Services include providing core drug/device product information, adverse experience reporting, handling product complaints and assisting with clinical trials recruiting. The organization’s call center employs highly qualified personnel to answer medically-related questions from anyone - ranging from end-users of prescription drugs to pharmacists at the store front selling these drugs to patients and primary care physicians prescribing them to patients.

Solution

The organization’s IT team decided that the best course of action was to find a cloud service provider they could replicate the data to. Following research into a number of vendors, iland was selected. The company’s nightly replication is now sent to iland’s cloud environment. That strategy has enabled it to recall its old replication equipment from the data center, move it back to the corporate network and put it into production mode to facilitate the addition of the new subsidiary’s data network. The selection of iland as the organization’s cloud-based DR provider, came down to competitive pricing, iland’s expertise, and the sales and support process that the company’s IT team experienced.

Impact #1	The organization will be able to continue business operations within a short space of time in the event of a disaster.
Impact #2	The organization has saved a significant amount of money by moving disaster recovery to the cloud.
Impact #3	With a cloud solution that gives him the flexibility to scale as the company continues to grow, the senior systems engineer has the confidence to meet the organization’s expanding disaster recovery objectives.

Impact #1

The organization will be able to continue business operations within a short space of time in the event of a disaster.

Impact #2

The organization has saved a significant amount of money by moving disaster recovery to the cloud.

Impact #3

With a cloud solution that gives him the flexibility to scale as the company continues to grow, the senior systems engineer has the confidence to meet the organization’s expanding disaster recovery objectives.

Benefit #1	Savings of almost 250K by not having to build and manage a data center for DR.
Benefit #2	RTO of 4 hours has been met with every test.

Benefit #1

Savings of almost 250K by not having to build and manage a data center for DR.

Benefit #2

RTO of 4 hours has been met with every test.

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Overview

Protecting a growing healthcare business

Operational Impact

Quantitative Benefit