Sisense
Case Studies
Property Management Company Improves Productivity by 34%
Overview
Property Management Company Improves Productivity by 34%Sisense |
Application Infrastructure & Middleware - Data Visualization Analytics & Modeling - Predictive Analytics | |
Business Operation Quality Assurance | |
System Integration Training | |
Operational Impact
Sisense allowed FirstPort to finally see where they could be more efficient. For example, they discovered a manager who was traveling 60-miles to a site when a colleague was working in the business next door. This unnecessary trip was identified and eliminated, showcasing the power of data visualization in improving operational efficiency. | |
Within three months, FirstPort saw a 34% gain in employee productivity. This significant improvement was a direct result of having unified and accessible data, which streamlined various processes and reduced the time spent on manual data handling. | |
Customer complaints were resolved 50% faster. Although this was not an initial goal, it became a phenomenal benefit of the new system. The ability to quickly access and analyze data allowed FirstPort to address customer issues more efficiently, enhancing overall customer satisfaction. | |
Quantitative Benefit
Employee productivity improved by 34%. | |
Customer complaints were resolved 50% faster. | |