NAVEX Case Studies Propelling Risk Management at Embry-Riddle
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Propelling Risk Management at Embry-Riddle

NAVEX
Application Infrastructure & Middleware - Data Exchange & Integration
Education
Business Operation
Human Resources
Regulatory Compliance Monitoring
System Integration
Embry-Riddle Aeronautical University, with a strict concern for students and employees in locations across the globe, wanted to ensure that the school’s policies and procedures were transparent in order to foster an educational environment of safety and integrity. The university encountered many of the same risk issues as other universities, but also had unique challenges related to teaching students to fly aircraft. For example, something as small as a wrench turn going awry could ground an entire fleet of aircraft. The university needed a system that would allow the school to listen to any questions or concerns and facilitate the prompt and appropriate resolution to any issues that were discovered. And with safety as the main focus, Embry-Riddle wanted to provide a system that would make students and employees feel comfortable reporting.
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Embry-Riddle Aeronautical University is a leading institution in aviation and aerospace college education, offering a wide variety of air and space-related degrees. The university educates more than 34,000 students at their campuses each year. With a strict concern for students and employees in locations across the globe, Embry-Riddle wanted to ensure that the school’s policies and procedures were transparent in order to foster an educational environment of safety and integrity. The university encountered many of the same risk issues as other universities, but also had unique challenges related to teaching students to fly aircraft. For example, something as small as a wrench turn going awry could ground an entire fleet of aircraft.
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After conducting intensive research, Embry-Riddle selected EthicsPoint to help them collect anonymous reports and proactively identify and resolve risk issues. During the first part of the implementation process, the university worked with NAVEX’s Implementation team to customize the system to the school’s specific needs. Any reported issue that enters the incident management system, is tagged with categorizations that are important to the university. Report notifications are instantly routed to the appropriate people and departments, allowing the university to quickly become aware of issues and respond in a timely manner. The online capabilities of incident management software fit well with the university’s technology-oriented environment. Although students are able to access the system, the university tries to center its use on employee and safety concerns.
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With EthicsPoint in place, Embry-Riddle can proactively manage risk and potential safety concerns across their worldwide campuses.
The university has the ability to learn about financial misconduct and other risks early, as well as the opportunity to listen to any concerns or questions that are brought up.
By using EthicsPoint, the university is able to remain true to their goal of operating safely and with integrity.
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