ProcessMaker
Case Studies
ProcessMaker Case Study: UNE EPM Telecomunicaciones S.A.
Overview
ProcessMaker Case Study: UNE EPM Telecomunicaciones S.A.ProcessMaker |
Application Infrastructure & Middleware - API Integration & Management | |
Telecommunications | |
Business Operation Sales & Marketing | |
Process Control & Optimization | |
Software Design & Engineering Services System Integration | |
Operational Impact
Increased control due to the software-based workflow management tool ProcessMaker, which provides greater visibility. | |
Increased the quantity of cases handled due to the improved performance, the concurrent users could attend more cases with no problem at all. | |
Decreased inefficiency due to the transition from paper-based processes. Paper documents are now only generated for meeting regulatory requirements. | |