Process Analysis and Efficiencies Yield Cost Savings of More Than 20 Percent

CosmosDirekt selected ARIS Process Performance Manager for the company’s ongoing process improvements and optimizations. The joint CosmosDirekt-Software AG team first implemented an ARIS solution for the term life insurance product. Measuring points to evaluate the effectiveness of planned improvements in the existing process formed the basis for further process optimizations. The key here—the team was able to visualize individual processes from end-to-end, enabling them to determine suitable Key Performance Indicator (KPI) target values. Potential for optimization was identified accordingly, for example to accelerate application processes. With PPM, organizations measure the performance of existing business processes (e.g., speed, cost, quality or quantity) to recognize the optimization potential. Companies use PPM to automatically analyze and document running processes and improve process transparency. PPM also provides an overview of communication within the organization, as communication networks can be measured and visualized based on the process information.