NETSCOUT
Case Studies
Private University Ensures Quality Student Experience With NETSCOUT
Overview
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Private University Ensures Quality Student Experience With NETSCOUTNETSCOUT |
Analytics & Modeling - Real Time Analytics Application Infrastructure & Middleware - API Integration & Management Functional Applications - Remote Monitoring & Control Systems | |
Education | |
Business Operation Human Resources | |
Remote Asset Management Remote Collaboration Remote Control | |
Cloud Planning, Design & Implementation Services Data Science Services | |
Operational Impact
The solution provides visibility and troubleshooting insights into the applications and services that are critical to their back end, on campus and remote instructional operations. | |
The university has gained trusted, pervasive visibility with unified views into network, and application services including purchasing and Student Information System (SIS) applications, UCC and actual remote learning. | |
The solution optimizes the instructional time actually provided in modern remote learning scenarios, providing a high-quality educational experience. | |
Quantitative Benefit
The solution reduced the Mean Time To Resolution (MTTR). | |
The solution identified and displayed an access issue on an application server which resulted in users being unable to login to their virtual desktops in minutes, only two mouse clicks from the main screen. | |