3GTMS Case Studies Private and Common Carrier Leverages Greater Flexibility in Its Operations and Expands Customer Initiatives with 3G-TM

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	Private and Common Carrier Leverages Greater Flexibility in Its Operations and Expands Customer Initiatives with 3G-TM 3GTMS

Private and Common Carrier Leverages Greater Flexibility in Its Operations and Expands Customer Initiatives with 3G-TM

3GTMS

Technology Category	Functional Applications - Transportation Management Systems (TMS)
Applicable Industries	Transportation
Applicable Functions	Logistics & Transportation
Use Cases	Fleet Management Supply Chain Visibility
Services	System Integration
Challenge	Shippers Express, a freight and logistics services company, was initially using MercuryGate as their transportation management system (TMS) provider. However, they found the system inflexible and slow-moving, especially when it came to making changes or generating new reports. The company also had to work through a third-party support provider, which further complicated the relationship. Shippers Express was in need of a more flexible and efficient TMS solution that could better cater to their needs. Read More
About Customer	Shippers Express is a company that operates in the freight and logistics services industry. Based in Dallas, Texas, the company prides itself on being agile and flexible in its operations. Shippers Express offers a transportation savings program for less-than-truckload (LTL) customers, where a percentage of the savings is given back to customers when the company can consolidate loads. However, the company was facing challenges with its existing transportation management system (TMS) provider, MercuryGate, which was proving to be inflexible and slow-moving. Read More
Solution	Shippers Express decided to switch to the 3G-TM transportation management software by 3Gtms. The 3G-TM solution is designed to improve shipment efficiency and communications, increase shipment visibility, and provide greater financial transparency. It uses sophisticated optimization algorithms to manage shipping costs, account for service level commitments, and work within any number of constraints. The 3G-Integration Hub, a key feature of the 3G-TM solution, supports a variety of formats for faster, simpler integrations. It also provides a self-service capability, allowing Shippers Express to map additional integrations via a variety of pre-built templates. This results in faster onboarding of new clients and better service overall. Read More Log in to view content
Contents

Technology Category

Functional Applications - Transportation Management Systems (TMS)

Applicable Industries

Transportation

Applicable Functions

Logistics & Transportation

Use Cases

Fleet Management

Supply Chain Visibility

Services

System Integration

Challenge

Shippers Express, a freight and logistics services company, was initially using MercuryGate as their transportation management system (TMS) provider. However, they found the system inflexible and slow-moving, especially when it came to making changes or generating new reports. The company also had to work through a third-party support provider, which further complicated the relationship. Shippers Express was in need of a more flexible and efficient TMS solution that could better cater to their needs.

About Customer

Shippers Express is a company that operates in the freight and logistics services industry. Based in Dallas, Texas, the company prides itself on being agile and flexible in its operations. Shippers Express offers a transportation savings program for less-than-truckload (LTL) customers, where a percentage of the savings is given back to customers when the company can consolidate loads. However, the company was facing challenges with its existing transportation management system (TMS) provider, MercuryGate, which was proving to be inflexible and slow-moving.

Solution

Shippers Express decided to switch to the 3G-TM transportation management software by 3Gtms. The 3G-TM solution is designed to improve shipment efficiency and communications, increase shipment visibility, and provide greater financial transparency. It uses sophisticated optimization algorithms to manage shipping costs, account for service level commitments, and work within any number of constraints. The 3G-Integration Hub, a key feature of the 3G-TM solution, supports a variety of formats for faster, simpler integrations. It also provides a self-service capability, allowing Shippers Express to map additional integrations via a variety of pre-built templates. This results in faster onboarding of new clients and better service overall.

Impact #1	Shippers Express has been able to maintain and enhance its agility and flexibility with the implementation of 3G-TM.
Impact #2	The company can now easily and quickly make functionality changes or additions.
Impact #3	The 3G-Integration Hub has simplified and expedited the integration process.

Impact #1

Shippers Express has been able to maintain and enhance its agility and flexibility with the implementation of 3G-TM.

Impact #2

The company can now easily and quickly make functionality changes or additions.

Impact #3

The 3G-Integration Hub has simplified and expedited the integration process.

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Overview

Private and Common Carrier Leverages Greater Flexibility in Its Operations and Expands Customer Initiatives with 3G-TM

Operational Impact