PTC Case Studies Preserving Security and Operator Safety

	Preserving Security and Operator Safety PTC

Preserving Security and Operator Safety

PTC

Technology Category	Analytics & Modeling - Predictive Analytics
Applicable Industries	Equipment & Machinery
Applicable Functions	Field Services
Use Cases	Predictive Maintenance
Challenge	To improve customer satisfaction by minimizing downtime of automated optical inspection machines while preserving security and safety. Read More
About Customer	Orbotech designs, develops, manufactures, markets, and services yield-enhancing and production solutions for specialized applications in the supply chain of the electronics industry. The company’s products include Automated Optical Inspection (AOI), Read More
Customer Name	Orbotech Read More
Solution	Orbotech’s use of PTC Axeda software, marketed as Secora, can now remotely service and support their automated optical inspection machines in ensuring high availability and preserving security and operator safety. Read More Log in to view content
Data Collected	Communication Performance, Downtime, Production Efficiency, Service Lifecycle, Tracking Of Assets Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Predictive Analytics

Applicable Industries

Equipment & Machinery

Applicable Functions

Field Services

Use Cases

Predictive Maintenance

Challenge

To improve customer satisfaction by minimizing downtime of automated optical inspection machines while preserving security and safety.

About Customer

Orbotech designs, develops, manufactures, markets, and services yield-enhancing and production solutions for specialized applications in the supply chain of the electronics industry. The company’s products include Automated Optical Inspection (AOI),

Customer Name

Orbotech

Solution

Orbotech’s use of PTC Axeda software, marketed as Secora, can now remotely service and support their automated optical inspection machines in ensuring high availability and preserving security and operator safety.

Data Collected

Communication Performance, Downtime, Production Efficiency, Service Lifecycle, Tracking Of Assets

Impact #1	[Efficiency Improvement - Issue Response] Improved response time. Reduced travel events.
Impact #2	[Efficiency Improvement - Issue Response] Resolved complex issues faster by connecting technical experts from various parts of the world for collaboration.
Impact #3	[Efficiency Improvement - Maintenance] Improved pre-dispatch diagnostics, reducing false parts demand.

Impact #1

[Efficiency Improvement - Issue Response]
Improved response time. Reduced travel events.

Impact #2

[Efficiency Improvement - Issue Response]
Resolved complex issues faster by connecting technical experts from various parts of the world for collaboration.

Impact #3

[Efficiency Improvement - Maintenance]
Improved pre-dispatch diagnostics, reducing false parts demand.

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Overview

Preserving Security and Operator Safety

Operational Impact