Vonage Case Studies PresenceLearning Democratizes Access to Special Education-Related Services With Vonage
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PresenceLearning Democratizes Access to Special Education-Related Services With Vonage

Vonage
Sensors - Camera / Video Systems
Sensors - Temperature Sensors
Education
Healthcare & Hospitals
Time Sensitive Networking
System Integration
PresenceLearning aimed to optimize the use of time with qualified clinical professionals while still offering a personalized service to students in need. However, to deliver therapy at scale, the company needed secure and reliable video conferencing technology that would work well even in settings with lower bandwidth. This was a particular challenge for many rural school districts that rely on teletherapy to serve their students with special needs. Without teletherapy, those students would not be able to receive the critical support they need to succeed in school due to a scarcity of qualified clinical professionals nationwide.
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PresenceLearning provides access to a network of nearly 800 licensed clinical professionals who work face-to-face with students via secure, live, online video sessions. The PresenceLearning online therapy environment includes a vast library of activities for speech-language therapy, occupational therapy, and behavioral and mental health services, as well as tools for tracking student progress toward their Individualized Education Program (IEP) goals. PresenceLearning clinicians have provided over 1 million therapy sessions to pre-K12 students nationwide. They deliver high-quality therapy sessions to students of all ages and abilities across the country in a wide variety of school and home settings.
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PresenceLearning integrated the Vonage platform’s interoperable web and mobile SDKs into its online therapy environment. This enabled the credentialed professionals in its network to deliver services anywhere in the world that has high-speed internet, a webcam, and microphone. Measurement tracking is built into the system so professional clinicians can keep track of progress each time they meet with a student. And because clinicians have access to tens of thousands of worksheets, games, and activities in the platform, they can deliver highly customized therapy based on a student’s age, goals, interests, and academic work. Thanks to the flexibility of the Vonage Video API, the clinicians can have interactive real-time discussions with students, who receive valuable, individual feedback and interventions, ensuring they make progress on their goals as effectively as they would with an onsite SLP, OT, or mental health professional.
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With the integration of Vonage Video API, PresenceLearning has been able to democratize access to special education-related services. The platform has enabled students, especially those in rural areas with limited access to qualified clinical professionals, to receive the critical support they need to succeed in school. The clinicians also benefit from teletherapy by working from home, managing their own schedules, and eliminating drive time between schools and districts that can be hundreds of miles apart. The interactive technology motivates students and may also reduce the stigma associated with being pulled from class to receive therapy. This consistency and engagement lead to better outcomes. PresenceLearning has won numerous industry awards including edtech digest’s Cool Tool and Trendsetter awards, Tech & Learning’s Award of Excellence, BESSIE Awards, and was a CODiE award finalist.
PresenceLearning has delivered more than 1 million successful sessions of online therapy to more than 20,000 students throughout the U.S.
Approximately 3,000 PresenceLearning teletherapy sessions take place each school day.
Clinical professionals are able to devote more time to providing therapy, as they don’t waste time physically moving between schools.
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