Case Studies Preparing to grow with an opening market

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	Preparing to grow with an opening market

Preparing to grow with an opening market

Technology Category	Functional Applications - Computerized Maintenance Management Systems (CMMS) Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries	Healthcare & Hospitals Life Sciences
Applicable Functions	Business Operation Quality Assurance
Services	System Integration Training
Challenge	LabPlex acts as the gatekeeper of an expanding product in an undeveloped and still semi-legal market. As the cannabis market expands and certain states compare regulatory standards with a view to an optimal, rigorous benchmark of quality, LabPlex wanted to prove it was meeting the highest standards of the industry and to position itself to grow with the market. But LabPlex was using a basic and manual paper-based operational approach, without a formal eQMS or LIMS in place. The organization wanted to implement a trusted, quality-centric operation, underpinned by a digital quality platform. Quality Manager Ania Washington led the search for a new quality management system. Read More
About Customer	LabPlex is a cannabis and hemp testing laboratory based in California. LabPlex protects and safeguards the safety of customers' cannabis products with an array of potency, microbial, pesticide, solvent, moisture, and mycotoxin testing – ensuring a quality end product for consumers. Read More
Solution	Ania had two primary criteria for the perfect eQMS: 1. Ease of use, so the whole business could support and engage with quality 2. Flexibility to tailor the system to LabPlex-specific processes, and to tweak the eQMS to match shifting market demands. Qualio was the only eQMS platform which matched these requirements. Qualio connected the LabPlex team to a centralized library of quality information. The team uses Qualio to drive a process of continuous quality improvement, where findings from internal audits are fed into Qualio Events for resolution and close-out. Valerie and the team enjoy full visibility of their quality landscape, allowing them to take smarter data-driven action. Read More Log in to view content
Contents

Technology Category

Functional Applications - Computerized Maintenance Management Systems (CMMS)

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Healthcare & Hospitals

Life Sciences

Applicable Functions

Business Operation

Quality Assurance

Services

System Integration

Training

Challenge

LabPlex acts as the gatekeeper of an expanding product in an undeveloped and still semi-legal market. As the cannabis market expands and certain states compare regulatory standards with a view to an optimal, rigorous benchmark of quality, LabPlex wanted to prove it was meeting the highest standards of the industry and to position itself to grow with the market. But LabPlex was using a basic and manual paper-based operational approach, without a formal eQMS or LIMS in place. The organization wanted to implement a trusted, quality-centric operation, underpinned by a digital quality platform. Quality Manager Ania Washington led the search for a new quality management system.

About Customer

LabPlex is a cannabis and hemp testing laboratory based in California. LabPlex protects and safeguards the safety of customers' cannabis products with an array of potency, microbial, pesticide, solvent, moisture, and mycotoxin testing – ensuring a quality end product for consumers.

Solution

Ania had two primary criteria for the perfect eQMS: 1. Ease of use, so the whole business could support and engage with quality 2. Flexibility to tailor the system to LabPlex-specific processes, and to tweak the eQMS to match shifting market demands. Qualio was the only eQMS platform which matched these requirements. Qualio connected the LabPlex team to a centralized library of quality information. The team uses Qualio to drive a process of continuous quality improvement, where findings from internal audits are fed into Qualio Events for resolution and close-out. Valerie and the team enjoy full visibility of their quality landscape, allowing them to take smarter data-driven action.

Impact #1	90% of the LabPlex team uses Qualio to access quality information and complete training. As new employees are onboarded, they can be quickly upskilled and trained on SOPs with their new Qualio login.
Impact #2	New quality manager Valerie Orta joined Ania's team just as Qualio was being implemented and was impressed by the instant impact she saw. She struggled to find legacy documents not yet added into Qualio, but could locate Qualio documents in seconds.
Impact #3	The entire LabPlex QMS is now controlled within Qualio, cutting the risk of leaky manual processes and providing a central repository perfect for showing ISO 17025 auditors during surveillance audits.

Impact #1

90% of the LabPlex team uses Qualio to access quality information and complete training. As new employees are onboarded, they can be quickly upskilled and trained on SOPs with their new Qualio login.

Impact #2

New quality manager Valerie Orta joined Ania's team just as Qualio was being implemented and was impressed by the instant impact she saw. She struggled to find legacy documents not yet added into Qualio, but could locate Qualio documents in seconds.

Impact #3

The entire LabPlex QMS is now controlled within Qualio, cutting the risk of leaky manual processes and providing a central repository perfect for showing ISO 17025 auditors during surveillance audits.

Benefit #1	90% company engagement with the quality system.
Benefit #2	5 seconds to pinpoint quality documents within Qualio.
Benefit #3	ISO 17025 compliance maintained and continuously improved with closed-loop workflows.

Benefit #1

90% company engagement with the quality system.

Benefit #2

5 seconds to pinpoint quality documents within Qualio.

Benefit #3

ISO 17025 compliance maintained and continuously improved with closed-loop workflows.

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Overview

Preparing to grow with an opening market

Operational Impact

Quantitative Benefit