Fulcrum Case Studies Premier Utility Services: Streamlining Fieldwork Operations with Fulcrum

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	Premier Utility Services: Streamlining Fieldwork Operations with Fulcrum Fulcrum

Premier Utility Services: Streamlining Fieldwork Operations with Fulcrum

Fulcrum

Technology Category	Analytics & Modeling - Real Time Analytics Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries	Oil & Gas Utilities
Applicable Functions	Field Services Maintenance
Use Cases	Predictive Maintenance Remote Asset Management
Services	Software Design & Engineering Services System Integration
Challenge	Premier Utility Services was preparing for a large gas meter inspection and leak detection project in upstate New York. This project involved surveying over 3,300 miles of pipeline and the inspection of over half a million gas meters, which included a scheduling component to facilitate field visits for meters located inside buildings. As they began transitioning their fieldwork operations to the Fulcrum platform, they requested technical support to help facilitate this transition. Read More
About Customer	Premier Utility Services is a global contractor specializing in energy infrastructure. Since 2001, Premier has strived to become the leading Utility Services Company in the Industry. Its experienced management team is well-versed in all areas of Utility Services, including Damage Prevention, Gas Leak Detection/Inspection, Stray Voltage Detection, Pre-storm and Post-storm Assessment and Vacuum Excavation services. Their highly trained and experienced technicians are supplied with state of the art equipment to perform any utility service needed. Read More
Solution	Fulcrum staff spent a full day onsite at Premier’s office to review their existing forms and process workflow. They worked together to define a standard process for importing records, filtering the data, scheduling field work, and tracking inspection results. This collaboration also helped accelerate the development of several key features in Fulcrum, including hyperlink functionality. Since Premier was already using CARTO as part of their internal GIS, they took advantage of Fulcrum webhooks to push field data directly to CARTO. Custom dashboard applications were developed using the Carto.js API to give Premier staff and their clients tools for viewing, analyzing, and updating their data. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Oil & Gas

Utilities

Applicable Functions

Field Services

Maintenance

Use Cases

Predictive Maintenance

Remote Asset Management

Services

Software Design & Engineering Services

System Integration

Challenge

Premier Utility Services was preparing for a large gas meter inspection and leak detection project in upstate New York. This project involved surveying over 3,300 miles of pipeline and the inspection of over half a million gas meters, which included a scheduling component to facilitate field visits for meters located inside buildings. As they began transitioning their fieldwork operations to the Fulcrum platform, they requested technical support to help facilitate this transition.

About Customer

Premier Utility Services is a global contractor specializing in energy infrastructure. Since 2001, Premier has strived to become the leading Utility Services Company in the Industry. Its experienced management team is well-versed in all areas of Utility Services, including Damage Prevention, Gas Leak Detection/Inspection, Stray Voltage Detection, Pre-storm and Post-storm Assessment and Vacuum Excavation services. Their highly trained and experienced technicians are supplied with state of the art equipment to perform any utility service needed.

Solution

Fulcrum staff spent a full day onsite at Premier’s office to review their existing forms and process workflow. They worked together to define a standard process for importing records, filtering the data, scheduling field work, and tracking inspection results. This collaboration also helped accelerate the development of several key features in Fulcrum, including hyperlink functionality. Since Premier was already using CARTO as part of their internal GIS, they took advantage of Fulcrum webhooks to push field data directly to CARTO. Custom dashboard applications were developed using the Carto.js API to give Premier staff and their clients tools for viewing, analyzing, and updating their data.

Impact #1	Streamlined workflow that saves time and money
Impact #2	More accurate results that are easily accessible to decision makers
Impact #3	All field technicians are equipped with mobile devices capable of retrieving and submitting critical information on the assets they manage

Impact #1

Streamlined workflow that saves time and money

Impact #2

More accurate results that are easily accessible to decision makers

Impact #3

All field technicians are equipped with mobile devices capable of retrieving and submitting critical information on the assets they manage

Benefit #1	Surveyed over 3,300 miles of pipeline
Benefit #2	Inspected over half a million gas meters

Benefit #1

Surveyed over 3,300 miles of pipeline

Benefit #2

Inspected over half a million gas meters

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Overview

Premier Utility Services: Streamlining Fieldwork Operations with Fulcrum

Operational Impact

Quantitative Benefit