Case Studies Preferred IT Protects Manufacturer from Server Failure

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	Preferred IT Protects Manufacturer from Server Failure

Preferred IT Protects Manufacturer from Server Failure

Technology Category	Infrastructure as a Service (IaaS) - Backup & Recovery Infrastructure as a Service (IaaS) - Cloud Storage Services
Applicable Functions	Business Operation Maintenance
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	Rogers Electro-Matics, an electronic controls manufacturer, faced a significant challenge with their aging Dell server, which held a legacy application incompatible with newer Windows servers. Despite initial reluctance to upgrade, they were convinced by Preferred IT to order new hardware. Shortly after upgrading their backup solution to a Datto SIRIS enterprise device, their Dell server failed. This situation could have led to substantial downtime and operational disruption, but Preferred IT's proactive measures ensured business continuity. Read More
About Customer	Rogers Electro-Matics is an electronic controls manufacturer based in Indiana. They specialize in producing circuit boards and other electronic components, which are critical to their daily operations. The company relies heavily on its IT infrastructure to manage production files and other essential data. With a legacy application running on an older Dell server, they faced challenges in maintaining and upgrading their IT systems. Preferred IT Group, a seasoned IT service provider, has been supporting small and mid-sized businesses like Rogers Electro-Matics in Indiana, Michigan, and Ohio for over a decade. Their expertise in implementing and managing innovative technology solutions has been instrumental in helping clients like Rogers Electro-Matics grow and avoid potential IT disasters. Read More
Solution	Preferred IT upgraded Rogers Electro-Matics' backup solution to a Datto SIRIS enterprise device, which provided robust backup and disaster recovery capabilities. They also advised the company to update their server hardware, despite initial resistance due to compatibility concerns with a legacy application. When the Dell server eventually failed, the Datto SIRIS' Instant Virtualization feature allowed Rogers Electro-Matics to continue operations without any downtime. Preferred IT spun up the latest image from the old server and ran it on the SIRIS for nearly a month while waiting for the new server parts to arrive. This seamless transition ensured that Rogers Electro-Matics' production files and office applications remained accessible and operational. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Backup & Recovery

Infrastructure as a Service (IaaS) - Cloud Storage Services

Applicable Functions

Business Operation

Maintenance

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

Rogers Electro-Matics, an electronic controls manufacturer, faced a significant challenge with their aging Dell server, which held a legacy application incompatible with newer Windows servers. Despite initial reluctance to upgrade, they were convinced by Preferred IT to order new hardware. Shortly after upgrading their backup solution to a Datto SIRIS enterprise device, their Dell server failed. This situation could have led to substantial downtime and operational disruption, but Preferred IT's proactive measures ensured business continuity.

About Customer

Rogers Electro-Matics is an electronic controls manufacturer based in Indiana. They specialize in producing circuit boards and other electronic components, which are critical to their daily operations. The company relies heavily on its IT infrastructure to manage production files and other essential data. With a legacy application running on an older Dell server, they faced challenges in maintaining and upgrading their IT systems. Preferred IT Group, a seasoned IT service provider, has been supporting small and mid-sized businesses like Rogers Electro-Matics in Indiana, Michigan, and Ohio for over a decade. Their expertise in implementing and managing innovative technology solutions has been instrumental in helping clients like Rogers Electro-Matics grow and avoid potential IT disasters.

Solution

Preferred IT upgraded Rogers Electro-Matics' backup solution to a Datto SIRIS enterprise device, which provided robust backup and disaster recovery capabilities. They also advised the company to update their server hardware, despite initial resistance due to compatibility concerns with a legacy application. When the Dell server eventually failed, the Datto SIRIS' Instant Virtualization feature allowed Rogers Electro-Matics to continue operations without any downtime. Preferred IT spun up the latest image from the old server and ran it on the SIRIS for nearly a month while waiting for the new server parts to arrive. This seamless transition ensured that Rogers Electro-Matics' production files and office applications remained accessible and operational.

Impact #1	The Datto SIRIS Instant Virtualization feature enabled Rogers Electro-Matics to avoid downtime during the server failure.
Impact #2	Preferred IT's proactive approach ensured business continuity, allowing Rogers Electro-Matics to continue operations without disruption.
Impact #3	The Datto SIRIS provided faster performance for office applications compared to the old server hardware.

Impact #1

The Datto SIRIS Instant Virtualization feature enabled Rogers Electro-Matics to avoid downtime during the server failure.

Impact #2

Preferred IT's proactive approach ensured business continuity, allowing Rogers Electro-Matics to continue operations without disruption.

Impact #3

The Datto SIRIS provided faster performance for office applications compared to the old server hardware.

Benefit #1	Rogers Electro-Matics ran on the Datto SIRIS for nearly a month without experiencing downtime.
Benefit #2	The Datto SIRIS' Instant Virtualization feature allowed for immediate recovery and continued operations during the server failure.

Benefit #1

Rogers Electro-Matics ran on the Datto SIRIS for nearly a month without experiencing downtime.

Benefit #2

The Datto SIRIS' Instant Virtualization feature allowed for immediate recovery and continued operations during the server failure.

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Overview

Preferred IT Protects Manufacturer from Server Failure

Operational Impact

Quantitative Benefit