Alteryx
Case Studies
Predicting Passenger Flows at Dubai International Airport: An IoT Case Study
Overview
Predicting Passenger Flows at Dubai International Airport: An IoT Case StudyAlteryx |
Sensors - Flow Meters Sensors - Liquid Detection Sensors | |
Aerospace Equipment & Machinery | |
Procurement | |
Real-Time Location System (RTLS) Virtual Prototyping & Product Testing | |
Operational Impact
The passenger flow prediction tool provided significant operational benefits. Days after the tool went live, operational teams used the information to move resources from one terminal to another, thereby preventing serious overcrowding and queue build-up. This was not possible before as the information was not available. After a few months of using the tool, the airport observed clear decreases in queue lengths and wait times across many different touchpoints. The tool also proved to be invaluable during the Covid-19 pandemic, when the airport had to introduce PCR test stations, segregate passengers based on origin, and temporarily close terminals. The tool's flexibility and the close collaboration between teams allowed the airport to respond rapidly to changes and release multiple updates per week. The tool has been running successfully for over two years and has given the airport the flexibility to continue to add value in a cost-effective way. | |