ShipHawk Case Studies POLYWOOD Case Study

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	POLYWOOD Case Study ShipHawk

POLYWOOD Case Study

ShipHawk

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries	Consumer Goods
Applicable Functions	Logistics & Transportation Warehouse & Inventory Management
Use Cases	Inventory Management Warehouse Automation
Services	System Integration
Challenge	POLYWOOD, a company that manufactures outdoor furniture from recycled materials, was experiencing rapid growth and needed a shipping solution that could scale with its expansion. The company was manually processing every order, which was a barrier to growth. The IT department was spending a significant amount of time supporting the team to ensure labels were printing out at the correct times and that user settings were accurate for the numerous systems they were using. POLYWOOD also needed a shipping solution that would integrate seamlessly with Acumatica, their ERP system, and sync order and shipment fulfillment data. Read More
About Customer	POLYWOOD is a company that was founded in 1990 by two friends who wanted to develop functional furniture that could withstand the test of time, but was also sustainable and beneficial for future generations. They used old milk jugs, detergent bottles and other recyclables to create POLYWOOD lumber, a durable, weather-resistant material that forms the basis for all of the company’s products. POLYWOOD is based in Syracuse, IN, and its outdoor dining furniture, Adirondack chairs, benches, swings, chaise lounges and other products can be found in major retail stores, wholesale clubs and just about everywhere furniture is sold. Read More
Solution	POLYWOOD implemented ShipHawk, a shipping solution that streamlined its order fulfillment process and scaled batch processing. The warehouse team at POLYWOOD can now assign orders to batches and group them by things like SKU, bin number, created date, or recipient, not just for better organization and visibility, but also to expedite actions on a larger group of orders. ShipHawk's API-based integration enabled smarter decision making and was flexible enough to be used in many workflows of the business, whether it's helping POLYWOOD make smarter decisions about where to manufacture or enabling the company to give the customer better information to make choices about shipping before they even check out the website. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Functional Applications - Warehouse Management Systems (WMS)

Applicable Industries

Consumer Goods

Applicable Functions

Logistics & Transportation

Warehouse & Inventory Management

Use Cases

Inventory Management

Warehouse Automation

Services

System Integration

Challenge

POLYWOOD, a company that manufactures outdoor furniture from recycled materials, was experiencing rapid growth and needed a shipping solution that could scale with its expansion. The company was manually processing every order, which was a barrier to growth. The IT department was spending a significant amount of time supporting the team to ensure labels were printing out at the correct times and that user settings were accurate for the numerous systems they were using. POLYWOOD also needed a shipping solution that would integrate seamlessly with Acumatica, their ERP system, and sync order and shipment fulfillment data.

About Customer

POLYWOOD is a company that was founded in 1990 by two friends who wanted to develop functional furniture that could withstand the test of time, but was also sustainable and beneficial for future generations. They used old milk jugs, detergent bottles and other recyclables to create POLYWOOD lumber, a durable, weather-resistant material that forms the basis for all of the company’s products. POLYWOOD is based in Syracuse, IN, and its outdoor dining furniture, Adirondack chairs, benches, swings, chaise lounges and other products can be found in major retail stores, wholesale clubs and just about everywhere furniture is sold.

Solution

POLYWOOD implemented ShipHawk, a shipping solution that streamlined its order fulfillment process and scaled batch processing. The warehouse team at POLYWOOD can now assign orders to batches and group them by things like SKU, bin number, created date, or recipient, not just for better organization and visibility, but also to expedite actions on a larger group of orders. ShipHawk's API-based integration enabled smarter decision making and was flexible enough to be used in many workflows of the business, whether it's helping POLYWOOD make smarter decisions about where to manufacture or enabling the company to give the customer better information to make choices about shipping before they even check out the website.

Impact #1	Increased order volume but only using 60% of the workers as with their previous process
Impact #2	Able to move shipping process workers to other value-add roles
Impact #3	Automated order fulfillment processes

Impact #1

Increased order volume but only using 60% of the workers as with their previous process

Impact #2

Able to move shipping process workers to other value-add roles

Impact #3

Automated order fulfillment processes

Benefit #1	Doing more volume with about 60% of the shipping processors compared to the previous year

Benefit #1

Doing more volume with about 60% of the shipping processors compared to the previous year

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Overview

POLYWOOD Case Study

Operational Impact

Quantitative Benefit