GPS Insight Case Studies Plumbing Medic Gained Full Visibility Over their Fleet with GPS Insight

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	Plumbing Medic Gained Full Visibility Over their Fleet with GPS Insight GPS Insight

Plumbing Medic Gained Full Visibility Over their Fleet with GPS Insight

GPS Insight

Technology Category	Sensors - GPS
Applicable Industries	Construction & Infrastructure
Applicable Functions	Field Services Logistics & Transportation
Use Cases	Fleet Management Vehicle Telematics
Services	System Integration
Challenge	Plumbing Medic, a plumbing company based in Gilbert, AZ, was facing several challenges related to their fleet management. They needed to know the current locations of their vehicles as they carried expensive equipment and parts. The company also wanted to improve time management and accountability of their mobile workforce. Since their drivers were spread out all over the Phoenix metropolitan area, they had no way to know what they were doing in between jobs. The last major challenge that Plumbing Medic was looking to solve with a GPS tracking solution was eliminating fuel card fraud. They needed a way to monitor fuel usage, when and where their technicians were filling up on fuel, and how many miles were driven to ensure all purchases were legitimate. Read More
About Customer	Plumbing Medic, Inc., located In Gilbert, AZ, is a locally owned and operated plumbing company specializing in all major and minor issues for residential and commercial plumbing. They pride themselves on high-level customer service, quality of products, and ethical standards of both their services and employees. The company has a fleet size of 14 vehicles and is managed by Tami Gurka, the Dispatch Manager. The company's vehicles carry expensive equipment and parts, making it crucial for them to know their whereabouts at all times. The company's drivers are spread out all over the Phoenix metropolitan area, making it challenging to manage time and accountability. Read More
Solution	Plumbing Medic implemented GPS Insight’s Vehicle & Asset Tracking Solution to gain visibility of their technicians and their locations. The real-time mapping and ETA features allowed them to know how long it would take their technicians to get to the next job site. This provided better visibility over expensive equipment and parts in the field. To raise employee accountability, Plumbing Medic used the solution to prevent unauthorized usage of company vehicles by receiving odd hours alerts. By using GPS tracking to identify and correct this behavior, plumbing fleets are able to hold employees accountable and ensure company vehicles are only used for business purposes. Another challenge Plumbing Medic was able to solve with GPS Insight was eliminating fuel card fraud. By integrating their WEX fuel card data into GPS Insight’s platform, Plumbing Medic can easily monitor all fuel card purchases. Through this integration, Plumbing Medic is able to view GPS Insight’s fuel card transaction reports to make sure fuel purchased and miles driven match up to ensure all purchases are valid. Read More Log in to view content
Contents

Technology Category

Sensors - GPS

Applicable Industries

Construction & Infrastructure

Applicable Functions

Field Services

Logistics & Transportation

Use Cases

Fleet Management

Vehicle Telematics

Services

System Integration

Challenge

Plumbing Medic, a plumbing company based in Gilbert, AZ, was facing several challenges related to their fleet management. They needed to know the current locations of their vehicles as they carried expensive equipment and parts. The company also wanted to improve time management and accountability of their mobile workforce. Since their drivers were spread out all over the Phoenix metropolitan area, they had no way to know what they were doing in between jobs. The last major challenge that Plumbing Medic was looking to solve with a GPS tracking solution was eliminating fuel card fraud. They needed a way to monitor fuel usage, when and where their technicians were filling up on fuel, and how many miles were driven to ensure all purchases were legitimate.

About Customer

Plumbing Medic, Inc., located In Gilbert, AZ, is a locally owned and operated plumbing company specializing in all major and minor issues for residential and commercial plumbing. They pride themselves on high-level customer service, quality of products, and ethical standards of both their services and employees. The company has a fleet size of 14 vehicles and is managed by Tami Gurka, the Dispatch Manager. The company's vehicles carry expensive equipment and parts, making it crucial for them to know their whereabouts at all times. The company's drivers are spread out all over the Phoenix metropolitan area, making it challenging to manage time and accountability.

Solution

Plumbing Medic implemented GPS Insight’s Vehicle & Asset Tracking Solution to gain visibility of their technicians and their locations. The real-time mapping and ETA features allowed them to know how long it would take their technicians to get to the next job site. This provided better visibility over expensive equipment and parts in the field. To raise employee accountability, Plumbing Medic used the solution to prevent unauthorized usage of company vehicles by receiving odd hours alerts. By using GPS tracking to identify and correct this behavior, plumbing fleets are able to hold employees accountable and ensure company vehicles are only used for business purposes. Another challenge Plumbing Medic was able to solve with GPS Insight was eliminating fuel card fraud. By integrating their WEX fuel card data into GPS Insight’s platform, Plumbing Medic can easily monitor all fuel card purchases. Through this integration, Plumbing Medic is able to view GPS Insight’s fuel card transaction reports to make sure fuel purchased and miles driven match up to ensure all purchases are valid.

Impact #1	Improved visibility of vehicle locations in the field
Impact #2	Prevented fuel card fraud
Impact #3	Increased employee accountability

Impact #1

Improved visibility of vehicle locations in the field

Impact #2

Prevented fuel card fraud

Impact #3

Increased employee accountability

Benefit #1	Reduced number of calls for dispatching from 150 per day to virtually none

Benefit #1

Reduced number of calls for dispatching from 150 per day to virtually none

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Overview

Plumbing Medic Gained Full Visibility Over their Fleet with GPS Insight

Operational Impact

Quantitative Benefit