Domo Case Studies Platinum IDS Case Study

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	Platinum IDS Case Study Domo

Platinum IDS Case Study

Domo

Technology Category	Analytics & Modeling - Real Time Analytics
Applicable Industries	Professional Service
Applicable Functions	Business Operation
Use Cases	Real-Time Location System (RTLS)
Services	Data Science Services
Challenge	Platinum IDS, a pioneer in outsourced litigation support services, was facing several challenges. The company was struggling to manage a variety of data sources, which was affecting its ability to track metrics in real time. This was a significant issue as real-time data is crucial for making informed decisions and driving business growth. Additionally, Platinum IDS was having difficulty disseminating information across the organization. This lack of effective communication was hindering the company's ability to operate efficiently and effectively. Read More
About Customer	Platinum IDS is a pioneer in the field of outsourced litigation support services. Based in Dallas, Texas, the company offers a wide range of skills and abilities in all areas of IT and litigation support management. Platinum IDS provides on-demand services to legal teams and corporations, enabling firms of all sizes to scale instantly and compete effectively. The company's innovative approach has positioned it as a market leader in the legal services industry. Read More
Solution	To address its challenges, Platinum IDS implemented Domo, a data analytics platform. Domo provided an executive dashboard for key decision-makers, enabling them to access information quickly and make informed decisions based on reliable data. The solution was designed to manage a variety of data sources, track metrics in real time, and facilitate the dissemination of information across the organization. With Domo, Platinum IDS was able to dream up a Key Performance Indicator (KPI), build it, and have the metric they were looking for within minutes. This significantly improved the company's decision-making process and overall operational efficiency. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Applicable Industries

Professional Service

Applicable Functions

Business Operation

Use Cases

Real-Time Location System (RTLS)

Services

Data Science Services

Challenge

Platinum IDS, a pioneer in outsourced litigation support services, was facing several challenges. The company was struggling to manage a variety of data sources, which was affecting its ability to track metrics in real time. This was a significant issue as real-time data is crucial for making informed decisions and driving business growth. Additionally, Platinum IDS was having difficulty disseminating information across the organization. This lack of effective communication was hindering the company's ability to operate efficiently and effectively.

About Customer

Platinum IDS is a pioneer in the field of outsourced litigation support services. Based in Dallas, Texas, the company offers a wide range of skills and abilities in all areas of IT and litigation support management. Platinum IDS provides on-demand services to legal teams and corporations, enabling firms of all sizes to scale instantly and compete effectively. The company's innovative approach has positioned it as a market leader in the legal services industry.

Solution

To address its challenges, Platinum IDS implemented Domo, a data analytics platform. Domo provided an executive dashboard for key decision-makers, enabling them to access information quickly and make informed decisions based on reliable data. The solution was designed to manage a variety of data sources, track metrics in real time, and facilitate the dissemination of information across the organization. With Domo, Platinum IDS was able to dream up a Key Performance Indicator (KPI), build it, and have the metric they were looking for within minutes. This significantly improved the company's decision-making process and overall operational efficiency.

Impact #1	Domo is now driving every aspect of Platinum IDS, from accounting to supplies, ordering, project turnaround times, and even employee bonuses.
Impact #2	The company can now access the information they need faster than ever before, enabling them to make decisions based on accurate and current data.
Impact #3	Domo has become a big part of the daily conversation at Platinum IDS and is used by everybody in the company.

Impact #1

Domo is now driving every aspect of Platinum IDS, from accounting to supplies, ordering, project turnaround times, and even employee bonuses.

Impact #2

The company can now access the information they need faster than ever before, enabling them to make decisions based on accurate and current data.

Impact #3

Domo has become a big part of the daily conversation at Platinum IDS and is used by everybody in the company.

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Overview

Platinum IDS Case Study

Operational Impact