RingCentral
Case Studies
PlanOmatic Enhances Real Estate Photography Operations with RingCentral Messaging APIs
Overview
PlanOmatic Enhances Real Estate Photography Operations with RingCentral Messaging APIsRingCentral |
Platform as a Service (PaaS) - Application Development Platforms Robots - Wheeled Robots | |
Buildings Telecommunications | |
Procurement Product Research & Development | |
Leasing Finance Automation Time Sensitive Networking | |
System Integration | |
Operational Impact
The implementation of RingCentral's platform APIs and the development of a mobile notifications system has greatly improved PlanOmatic's operational efficiency. The new system ensures that photographers receive immediate notifications about appointments, reducing the likelihood of missed or overlooked emails. This has resulted in better scheduling and improved reliability of photographers. The use of RingCentral's Paging feature for sending notifications has also proven to be more convenient and effective. Additionally, the company has been able to use RingCentral's reporting features to track call acceptance rates and improve performance. The success of this integration has prompted the company to consider tapping into other capabilities of the RingCentral platform in the future. | |
Quantitative Benefit
Improved communication efficiency with photographers, leading to better scheduling and fewer missed appointments. | |
Significant improvement in call acceptance rate, from 60-70% in spring 2015 to 95% in spring 2016. | |
Quick development of the notifications app, with the capability of sending SMS text messages achieved in just a few days. | |