Case Studies
PLAID ACHIEVES PRODUCTIVITY IMPROVEMENTS WITHIN 90 DAYS of New Supply Chain Initiative
Overview
Analytics & Modeling - Predictive Analytics Functional Applications - Transportation Management Systems (TMS) Functional Applications - Warehouse Management Systems (WMS) | |
Consumer Goods Retail | |
Logistics & Transportation Warehouse & Inventory Management | |
Fleet Management Inventory Management Predictive Maintenance Warehouse Automation | |
System Integration Training | |
Operational Impact
Upon implementation of the Manhattan solutions, Plaid was able to measure success by comparing actual business improvements with expected benefits estimated by the MAVA analysis—particularly in regards to labor productivity improvements. | |
The analysis includes a ‘benefit ramp’ feature for calculating ROI. In Plaid’s case, the MAVA model assumed that, in the first three months after implementation, only a partial improvement should be expected, to allow the operation time to fully utilize the solution. This expected improvement would then increase incrementally every three months until reaching 100%. | |
Plaid built its ROI analysis primarily on labor productivity improvements, but the company has observed additional benefits—improved order accuracy, reduced IT costs and improved cross-docking, as well as improved shipping efficiency due to electronic integration with FedEx and UPS. | |
Quantitative Benefit
Achieved a 12% productivity improvement within the first three months of implementing the solutions—three months ahead of schedule. | |