Rapid7 Case Studies Pioneer Telephone Uses Rapid7 InsightIDR and Nexpose to Unite Disparate Departments and Networks

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	Pioneer Telephone Uses Rapid7 InsightIDR and Nexpose to Unite Disparate Departments and Networks Rapid7

Pioneer Telephone Uses Rapid7 InsightIDR and Nexpose to Unite Disparate Departments and Networks

Rapid7

Technology Category	Analytics & Modeling - Real Time Analytics Cybersecurity & Privacy - Endpoint Security Cybersecurity & Privacy - Network Security
Applicable Industries	Telecommunications
Applicable Functions	Business Operation Facility Management
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	Chad Kliewer, the Information Security Officer at Pioneer Telephone, was tasked with implementing a comprehensive security plan and ensuring compliance standards across multiple departments, including corporate, telephone, and broadband services. The challenge was compounded by the absence of a centralized IT group, making it difficult to create a cohesive infrastructure. Additionally, there was no formalized scanning process in place, leading to a lack of visibility into the network assets and vulnerabilities. Read More
About Customer	Pioneer Telephone Cooperative, Inc. is a leading provider of rural telecommunications services, offering a wide range of products and services to over 150,000 subscribers in 76 communities across 30 counties in Western Oklahoma. The company provides local telephone service, high-speed internet, Ethernet transport service, digital TV, cellular, long-distance, wireless broadband, security systems, business solutions, and yellow pages advertisement. With a history spanning over 60 years, Pioneer Telephone is committed to delivering high-quality telecommunications solutions to its customers. Read More
Solution	Chad implemented Rapid7's Nexpose for vulnerability management and InsightIDR for incident detection and response. Nexpose allowed Chad to identify around 6,000 network assets and numerous vulnerabilities, some of which were previously unknown. The dynamic asset groups feature in Nexpose enabled Chad to prioritize and address high-risk vulnerabilities efficiently. InsightIDR integrated seamlessly with Nexpose, providing real-time insights into user behavior and network activities. This integration helped Chad detect and remediate security policy violations, such as unauthorized email applications on mobile devices. The Insight Agent further enhanced endpoint detection and visibility, crucial for technicians working in the field. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Cybersecurity & Privacy - Endpoint Security

Cybersecurity & Privacy - Network Security

Applicable Industries

Telecommunications

Applicable Functions

Business Operation

Facility Management

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

Chad Kliewer, the Information Security Officer at Pioneer Telephone, was tasked with implementing a comprehensive security plan and ensuring compliance standards across multiple departments, including corporate, telephone, and broadband services. The challenge was compounded by the absence of a centralized IT group, making it difficult to create a cohesive infrastructure. Additionally, there was no formalized scanning process in place, leading to a lack of visibility into the network assets and vulnerabilities.

About Customer

Pioneer Telephone Cooperative, Inc. is a leading provider of rural telecommunications services, offering a wide range of products and services to over 150,000 subscribers in 76 communities across 30 counties in Western Oklahoma. The company provides local telephone service, high-speed internet, Ethernet transport service, digital TV, cellular, long-distance, wireless broadband, security systems, business solutions, and yellow pages advertisement. With a history spanning over 60 years, Pioneer Telephone is committed to delivering high-quality telecommunications solutions to its customers.

Solution

Chad implemented Rapid7's Nexpose for vulnerability management and InsightIDR for incident detection and response. Nexpose allowed Chad to identify around 6,000 network assets and numerous vulnerabilities, some of which were previously unknown. The dynamic asset groups feature in Nexpose enabled Chad to prioritize and address high-risk vulnerabilities efficiently. InsightIDR integrated seamlessly with Nexpose, providing real-time insights into user behavior and network activities. This integration helped Chad detect and remediate security policy violations, such as unauthorized email applications on mobile devices. The Insight Agent further enhanced endpoint detection and visibility, crucial for technicians working in the field.

Impact #1	Nexpose provided visibility into network assets and vulnerabilities, allowing for efficient prioritization and remediation.
Impact #2	InsightIDR integrated with Nexpose to offer real-time insights into user behavior and network activities, aiding in quick detection and remediation of security issues.
Impact #3	The dynamic asset groups feature in Nexpose enabled targeted vulnerability management, saving time and resources.

Impact #1

Nexpose provided visibility into network assets and vulnerabilities, allowing for efficient prioritization and remediation.

Impact #2

InsightIDR integrated with Nexpose to offer real-time insights into user behavior and network activities, aiding in quick detection and remediation of security issues.

Impact #3

The dynamic asset groups feature in Nexpose enabled targeted vulnerability management, saving time and resources.

Benefit #1	Discovered around 6,000 network assets.
Benefit #2	Identified 33 Office 2007 installations and 124 Office 2010 installations that needed updates.

Benefit #1

Discovered around 6,000 network assets.

Benefit #2

Identified 33 Office 2007 installations and 124 Office 2010 installations that needed updates.

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Overview

Pioneer Telephone Uses Rapid7 InsightIDR and Nexpose to Unite Disparate Departments and Networks

Operational Impact

Quantitative Benefit