NETSCOUT Case Studies Pharmaceutical Organization Endures Business Losses Due to Lack of DDoS Protection

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	Pharmaceutical Organization Endures Business Losses Due to Lack of DDoS Protection NETSCOUT

Pharmaceutical Organization Endures Business Losses Due to Lack of DDoS Protection

NETSCOUT

Technology Category	Cybersecurity & Privacy - Network Security Infrastructure as a Service (IaaS) - Hybrid Cloud
Applicable Industries	Pharmaceuticals
Applicable Functions	Business Operation
Use Cases	Cybersecurity Infrastructure Inspection
Services	Cloud Planning, Design & Implementation Services Cybersecurity Services
Challenge	The organization did not have any DDoS protection going into this year and did not believe they had been attacked that frequently. They were hearing about an increase in DDoS attacks targeting peers within their industry. They were also aware that overall DDoS attacks increased 15% this past year and that the volume and size of DDoS attacks increased during the last six months of 2020. However, they didn’t feel they needed DDoS protection as a pharmaceutical company because they weren’t transacting business on a commercial web site, and they had yet to experience any DDoS extortion attempts against them. Read More
About Customer	A US based pharmaceutical company that manufactures prescription pharmaceuticals for a range of therapeutic areas including cancer, HIV/AIDS, cardiovascular disease, diabetes and arthritis was looking for a DDoS Protection Solution. Fortunately, they were already a customer of NETSCOUT for Service Assurance and had a trusted relationship with us and one of our partners. Read More
Solution	In due time, our shared partner made us aware of a small attack that had occurred against one of their data centers. The NETSCOUT Team requested attack data from our ASERT Team to identify the who, what, where, and when of the attack and correlated that data with additional data from the customers ISNG probes to provide a clear picture of the types of attacks that were currently hitting their systems. This analysis helped the NETSCOUT Team display the potential risk to the customer and the value of having some DDoS protection. They also delivered the message that DDoS protection is not just about protecting an E Commerce site but also protecting infrastructure so that the applications and services that use the internet continue to run and be available so their employees who use those applications continue to be productive for the business. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Network Security

Infrastructure as a Service (IaaS) - Hybrid Cloud

Applicable Industries

Pharmaceuticals

Applicable Functions

Business Operation

Use Cases

Cybersecurity

Infrastructure Inspection

Services

Cloud Planning, Design & Implementation Services

Cybersecurity Services

Challenge

The organization did not have any DDoS protection going into this year and did not believe they had been attacked that frequently. They were hearing about an increase in DDoS attacks targeting peers within their industry. They were also aware that overall DDoS attacks increased 15% this past year and that the volume and size of DDoS attacks increased during the last six months of 2020. However, they didn’t feel they needed DDoS protection as a pharmaceutical company because they weren’t transacting business on a commercial web site, and they had yet to experience any DDoS extortion attempts against them.

About Customer

A US based pharmaceutical company that manufactures prescription pharmaceuticals for a range of therapeutic areas including cancer, HIV/AIDS, cardiovascular disease, diabetes and arthritis was looking for a DDoS Protection Solution. Fortunately, they were already a customer of NETSCOUT for Service Assurance and had a trusted relationship with us and one of our partners.

Solution

In due time, our shared partner made us aware of a small attack that had occurred against one of their data centers. The NETSCOUT Team requested attack data from our ASERT Team to identify the who, what, where, and when of the attack and correlated that data with additional data from the customers ISNG probes to provide a clear picture of the types of attacks that were currently hitting their systems. This analysis helped the NETSCOUT Team display the potential risk to the customer and the value of having some DDoS protection. They also delivered the message that DDoS protection is not just about protecting an E Commerce site but also protecting infrastructure so that the applications and services that use the internet continue to run and be available so their employees who use those applications continue to be productive for the business.

Impact #1	A variety of DDoS attacks and indicators of compromise were identified, mitigated and blocked due to implementation of AED and Arbor Cloud.
Impact #2	The in-depth analysis showed the value to the customer of adopting a hybrid approach to DDoS protection where a cloud solution like Arbor Cloud combined with an on-premise solution like AED is a synergetic relationship that can augment both solutions mitigation capabilities to ensure comprehensive DDoS attack protection with the added capability of blocking outbound threats.

Impact #1

A variety of DDoS attacks and indicators of compromise were identified, mitigated and blocked due to implementation of AED and Arbor Cloud.

Impact #2

The in-depth analysis showed the value to the customer of adopting a hybrid approach to DDoS protection where a cloud solution like Arbor Cloud combined with an on-premise solution like AED is a synergetic relationship that can augment both solutions mitigation capabilities to ensure comprehensive DDoS attack protection with the added capability of blocking outbound threats.

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Overview

Pharmaceutical Organization Endures Business Losses Due to Lack of DDoS Protection

Operational Impact