Case Studies Pfizer's Journey to Digital Transformation with SoftExpert Excellence Suite

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	Pfizer's Journey to Digital Transformation with SoftExpert Excellence Suite

Pfizer's Journey to Digital Transformation with SoftExpert Excellence Suite

Technology Category	Functional Applications - Computerized Maintenance Management Systems (CMMS) Functional Applications - Enterprise Asset Management Systems (EAM) Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries	Pharmaceuticals
Applicable Functions	Business Operation Quality Assurance
Services	Software Design & Engineering Services System Integration
Challenge	Pfizer (Colombia) was managing its documents and maintaining information security, yet it lacked precise control over growth policies and document retention. The company wanted to take some initial steps toward becoming a less paper-reliant company. To do this, it had to invest in improving and automating document processes. Read More
About Customer	Founded in the USA in 1849, Pfizer is the world's largest biopharmaceutical company. It has an extensive product portfolio meeting the needs of nearly 150 million people annually. With locations in over 150 countries, the company relies on a team of approximately 100,000 employees. Read More
Solution	To confront this challenge, Pfizer invested in the SoftExpert Excellence Suite solution for excellence in management, process enhancement and regulatory compliance, with over 40 natively integrated modules, making up 12 corporate solutions. The Company used the tool to focus on Corporate Content Management, including electronic management of documents and physical records, with automation of document processes (receipt, internal correspondence and document loans). Read More Log in to view content
Contents

Technology Category

Functional Applications - Computerized Maintenance Management Systems (CMMS)

Functional Applications - Enterprise Asset Management Systems (EAM)

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Pharmaceuticals

Applicable Functions

Business Operation

Quality Assurance

Services

Software Design & Engineering Services

System Integration

Challenge

Pfizer (Colombia) was managing its documents and maintaining information security, yet it lacked precise control over growth policies and document retention. The company wanted to take some initial steps toward becoming a less paper-reliant company. To do this, it had to invest in improving and automating document processes.

About Customer

Founded in the USA in 1849, Pfizer is the world's largest biopharmaceutical company. It has an extensive product portfolio meeting the needs of nearly 150 million people annually. With locations in over 150 countries, the company relies on a team of approximately 100,000 employees.

Solution

To confront this challenge, Pfizer invested in the SoftExpert Excellence Suite solution for excellence in management, process enhancement and regulatory compliance, with over 40 natively integrated modules, making up 12 corporate solutions. The Company used the tool to focus on Corporate Content Management, including electronic management of documents and physical records, with automation of document processes (receipt, internal correspondence and document loans).

Impact #1	Improved document management processes, reducing reliance on paper.
Impact #2	Enhanced control over document retention and growth policies.
Impact #3	Streamlined internal correspondence and document loans through automation.

Impact #1

Improved document management processes, reducing reliance on paper.

Impact #2

Enhanced control over document retention and growth policies.

Impact #3

Streamlined internal correspondence and document loans through automation.

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Overview

Pfizer's Journey to Digital Transformation with SoftExpert Excellence Suite

Operational Impact