Jitterbit Case Studies Petzl Case Study

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	Petzl Case Study Jitterbit

Petzl Case Study

Jitterbit

Technology Category	Application Infrastructure & Middleware - API Integration & Management
Applicable Industries	Retail
Applicable Functions	Sales & Marketing Business Operation
Use Cases	Supply Chain Visibility Inventory Management
Services	System Integration
Challenge	Petzl, a company associated with adventure, exploration, and rescue, faced a challenge when they launched their B2B website. They needed an integration tool that would seamlessly connect their backend ERP system with their customer-facing portal. The goal was to provide retailers a real-time look at inventory availability without resorting to lengthy and complex hand-coded integrations. Additionally, they needed to connect ERP data with both the B2B customer-facing portal and Salesforce CRM, provide ongoing real-time synchronization of data, and provide a single view of all account data within Salesforce for access by sales team members. Read More
About Customer	Petzl has been developing innovative tools and techniques used by those entering the vertical world for over 40 years. The Petzl brand is closely associated with adventure, exploration, rescue, and many notable exploits in the worlds of rock climbing and alpinism. Petzl climbing hardware and headlamps can be found in outdoor specialty shops and premium sporting goods retailers around the world. When Petzl launched their B2B website, they needed an integration tool that would seamlessly connect their backend ERP system with their customer-facing portal. Read More
Solution	Petzl chose Jitterbit Enterprise for its features and functionality at the right price. Jitterbit’s flexible plugin architecture allowed for custom integrations to be easily configured. With Jitterbit, Petzl was able to forgo lengthy and complex hand-coded integrations and quickly provide retailers a real-time look at inventory availability. Jitterbit proved so powerful and easy to use that Petzl turned to the software again when they adopted Salesforce. Using Jitterbit, Petzl is able to provide their sales team a “one-stop” view of all information related to a customer account, including orders, inventory, payment status and more. Today, Jitterbit is used to constantly synchronize thousands of data records every day between multiple systems housed both on-premise and in the cloud. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Applicable Industries

Retail

Applicable Functions

Sales & Marketing

Business Operation

Use Cases

Supply Chain Visibility

Inventory Management

Services

System Integration

Challenge

Petzl, a company associated with adventure, exploration, and rescue, faced a challenge when they launched their B2B website. They needed an integration tool that would seamlessly connect their backend ERP system with their customer-facing portal. The goal was to provide retailers a real-time look at inventory availability without resorting to lengthy and complex hand-coded integrations. Additionally, they needed to connect ERP data with both the B2B customer-facing portal and Salesforce CRM, provide ongoing real-time synchronization of data, and provide a single view of all account data within Salesforce for access by sales team members.

About Customer

Petzl has been developing innovative tools and techniques used by those entering the vertical world for over 40 years. The Petzl brand is closely associated with adventure, exploration, rescue, and many notable exploits in the worlds of rock climbing and alpinism. Petzl climbing hardware and headlamps can be found in outdoor specialty shops and premium sporting goods retailers around the world. When Petzl launched their B2B website, they needed an integration tool that would seamlessly connect their backend ERP system with their customer-facing portal.

Solution

Petzl chose Jitterbit Enterprise for its features and functionality at the right price. Jitterbit’s flexible plugin architecture allowed for custom integrations to be easily configured. With Jitterbit, Petzl was able to forgo lengthy and complex hand-coded integrations and quickly provide retailers a real-time look at inventory availability. Jitterbit proved so powerful and easy to use that Petzl turned to the software again when they adopted Salesforce. Using Jitterbit, Petzl is able to provide their sales team a “one-stop” view of all information related to a customer account, including orders, inventory, payment status and more. Today, Jitterbit is used to constantly synchronize thousands of data records every day between multiple systems housed both on-premise and in the cloud.

Impact #1	Jitterbit automates the process of synchronizing thousands of data records every day between multiple systems housed both on-premise and in the cloud, allowing IT to focus on proactive business projects that affect customers.
Impact #2	The ongoing integration makes the sales team more efficient by providing a “one-stop” view of all information related to a customer account, including orders, inventory, payment status and more.

Impact #1

Jitterbit automates the process of synchronizing thousands of data records every day between multiple systems housed both on-premise and in the cloud, allowing IT to focus on proactive business projects that affect customers.

Impact #2

The ongoing integration makes the sales team more efficient by providing a “one-stop” view of all information related to a customer account, including orders, inventory, payment status and more.

Benefit #1	Eliminated manual key entry and IT programming, reducing days of work into hour-long configurations and automated processes.

Benefit #1

Eliminated manual key entry and IT programming, reducing days of work into hour-long configurations and automated processes.

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Overview

Petzl Case Study

Operational Impact

Quantitative Benefit