Software AG Case Studies Pegasus Airlines f lies high with webMethods

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	Pegasus Airlines f lies high with webMethods Software AG

Pegasus Airlines f lies high with webMethods

Software AG

Technology Category	Application Infrastructure & Middleware - API Integration & Management
Applicable Industries	Aerospace
Applicable Functions	Discrete Manufacturing Sales & Marketing
Use Cases	Process Control & Optimization Cybersecurity
Services	System Integration Training
Challenge	Pegasus Airlines, Turkey’s largest budget airline, was facing challenging times due to a landing incident and the global COVID-19 outbreak. This led to diminished passenger levels and disrupted schedules, making it imperative for the airline to reduce costs and improve operating efficiencies. In 2017, the airline was searching for a robust middleware platform to adapt quickly and flexibly to customers’ requirements. It had concerns about its new middleware platform and was unsure whether it was improving agility or service levels and reducing incidents/resolution times. The airline was unhappy with the operational costs due to its monolithic infrastructure with application silos having point-to-point integration. Its goal was to set up a robust and secure IT architecture and capitalize on technology innovation. Read More
About Customer	Pegasus Airlines is a Turkish low-cost airline that has been in operation for 20 years. It is the largest budget airline in Turkey, offering scheduled domestic and international services to 111 destinations in 42 countries. Based in Istanbul, Pegasus has over 5,000 employees and is the second largest airline in the country. The airline has faced some challenging times recently, including a landing incident in Istanbul in 2020 and the global COVID-19 outbreak. These events have led to a decrease in passenger levels and disrupted schedules, making it even more crucial for the airline to reduce costs and improve its operating efficiencies. Read More
Solution	To achieve its goals, Pegasus chose SoftwareAG's webMethods Integration. The webMethods Integration platform introduced an agility layer into the overall IT architecture that enabled Pegasus to respond faster to change. It now serves as the baseline platform for the airline’s service and process orchestration and automation. By introducing an agility layer into Pegasus’ IT environment, the airline could lift the burden of maintaining outdated and obsolete technologies and point-to-point integrations away from IT. This gave the IT department the technology base—and more time—it needed to innovate based on business needs. In 2019, Pegasus approached Software AG to discuss mediating its API traffic; it was looking for a solution to reroute API calls, log them and enrich them with additional information. It also wanted the capability to securely expose APIs to third-party developers and partners for use in web, mobile and Internet of Things (IoT) applications. Its other goal was to protect the APIs from unregistered usage—and thus its back-end systems from malicious attacks. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Applicable Industries

Aerospace

Applicable Functions

Discrete Manufacturing

Sales & Marketing

Use Cases

Process Control & Optimization

Cybersecurity

Services

System Integration

Training

Challenge

Pegasus Airlines, Turkey’s largest budget airline, was facing challenging times due to a landing incident and the global COVID-19 outbreak. This led to diminished passenger levels and disrupted schedules, making it imperative for the airline to reduce costs and improve operating efficiencies. In 2017, the airline was searching for a robust middleware platform to adapt quickly and flexibly to customers’ requirements. It had concerns about its new middleware platform and was unsure whether it was improving agility or service levels and reducing incidents/resolution times. The airline was unhappy with the operational costs due to its monolithic infrastructure with application silos having point-to-point integration. Its goal was to set up a robust and secure IT architecture and capitalize on technology innovation.

About Customer

Pegasus Airlines is a Turkish low-cost airline that has been in operation for 20 years. It is the largest budget airline in Turkey, offering scheduled domestic and international services to 111 destinations in 42 countries. Based in Istanbul, Pegasus has over 5,000 employees and is the second largest airline in the country. The airline has faced some challenging times recently, including a landing incident in Istanbul in 2020 and the global COVID-19 outbreak. These events have led to a decrease in passenger levels and disrupted schedules, making it even more crucial for the airline to reduce costs and improve its operating efficiencies.

Solution

To achieve its goals, Pegasus chose SoftwareAG's webMethods Integration. The webMethods Integration platform introduced an agility layer into the overall IT architecture that enabled Pegasus to respond faster to change. It now serves as the baseline platform for the airline’s service and process orchestration and automation. By introducing an agility layer into Pegasus’ IT environment, the airline could lift the burden of maintaining outdated and obsolete technologies and point-to-point integrations away from IT. This gave the IT department the technology base—and more time—it needed to innovate based on business needs. In 2019, Pegasus approached Software AG to discuss mediating its API traffic; it was looking for a solution to reroute API calls, log them and enrich them with additional information. It also wanted the capability to securely expose APIs to third-party developers and partners for use in web, mobile and Internet of Things (IoT) applications. Its other goal was to protect the APIs from unregistered usage—and thus its back-end systems from malicious attacks.

Impact #1	Reduced maintenance costs
Impact #2	Reduced time to integrate new applications
Impact #3	Leveraged big data and enabled enterprise mobile apps

Impact #1

Reduced maintenance costs

Impact #2

Reduced time to integrate new applications

Impact #3

Leveraged big data and enabled enterprise mobile apps

Benefit #1	700 integrations running on its production system
Benefit #2	Processing 3 million transactions per day
Benefit #3	99.99% availability

Benefit #1

700 integrations running on its production system

Benefit #2

Processing 3 million transactions per day

Benefit #3

99.99% availability

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Overview

Pegasus Airlines f lies high with webMethods

Operational Impact

Quantitative Benefit