Case Studies Pediatric Home Service Achieves Total Data Protection

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	Pediatric Home Service Achieves Total Data Protection

Pediatric Home Service Achieves Total Data Protection

Technology Category	Infrastructure as a Service (IaaS) - Backup & Recovery Infrastructure as a Service (IaaS) - Cloud Storage Services
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Business Operation Quality Assurance
Use Cases	Remote Patient Monitoring
Services	Cloud Planning, Design & Implementation Services System Integration Cybersecurity Services
Challenge	Pediatric Home Service (PHS) needed a managed service provider (MSP) to support their 24/7 IT infrastructure, ensuring continuous uptime and data protection for their home-based healthcare services. The nurses at PHS rely on Google Chromebooks to chart health data into electronic medical records, which are stored on PHS' custom-built software. The headquarters houses all application servers, database servers, and their Citrix environment. Rick Mueller, head of IT services at PHS, sought an MSP that could protect all their data, both cloud and local, at all times. Additionally, PHS required a solution to streamline the process of managing data when employees departed, which was previously time-consuming and cumbersome. Read More
About Customer	Pediatric Home Service (PHS) is a healthcare provider specializing in home-based care for children, aiming to allow them to thrive at home with their families rather than in hospitals. The organization operates 24/7, with nurses providing round-the-clock diagnostic monitoring using Google Chromebooks to log health data into electronic medical records. PHS' headquarters houses all their application servers, database servers, and Citrix environment. The organization is conscious of evolving cloud technologies and seeks to leverage these to enhance their operations and ensure total data protection. PHS is a mid-sized company that values business continuity and data protection, making them a forward-thinking and proactive entity in the healthcare sector. Read More
Solution	Invenio IT, a managed service provider, offered a comprehensive solution to PHS by providing 24/7 support and implementing Datto's Backupify and SIRIS 2 products. Datto Backupify, a cloud-to-cloud backup and recovery solution, safeguards all of PHS' Google Apps data, including electronic medical records. Datto SIRIS 2 protects PHS' internal servers, ensuring that all data, whether in the cloud or on local servers, is continuously protected. This setup allows PHS to maintain uninterrupted service and data integrity, even in the event of a disaster. Additionally, Backupify's restore feature has streamlined the process of managing data when employees leave, allowing for quick and efficient data transfer to other team members, thus improving internal operations and reducing administrative burdens. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Backup & Recovery

Infrastructure as a Service (IaaS) - Cloud Storage Services

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Business Operation

Quality Assurance

Use Cases

Remote Patient Monitoring

Services

Cloud Planning, Design & Implementation Services

System Integration

Cybersecurity Services

Challenge

Pediatric Home Service (PHS) needed a managed service provider (MSP) to support their 24/7 IT infrastructure, ensuring continuous uptime and data protection for their home-based healthcare services. The nurses at PHS rely on Google Chromebooks to chart health data into electronic medical records, which are stored on PHS' custom-built software. The headquarters houses all application servers, database servers, and their Citrix environment. Rick Mueller, head of IT services at PHS, sought an MSP that could protect all their data, both cloud and local, at all times. Additionally, PHS required a solution to streamline the process of managing data when employees departed, which was previously time-consuming and cumbersome.

About Customer

Pediatric Home Service (PHS) is a healthcare provider specializing in home-based care for children, aiming to allow them to thrive at home with their families rather than in hospitals. The organization operates 24/7, with nurses providing round-the-clock diagnostic monitoring using Google Chromebooks to log health data into electronic medical records. PHS' headquarters houses all their application servers, database servers, and Citrix environment. The organization is conscious of evolving cloud technologies and seeks to leverage these to enhance their operations and ensure total data protection. PHS is a mid-sized company that values business continuity and data protection, making them a forward-thinking and proactive entity in the healthcare sector.

Solution

Invenio IT, a managed service provider, offered a comprehensive solution to PHS by providing 24/7 support and implementing Datto's Backupify and SIRIS 2 products. Datto Backupify, a cloud-to-cloud backup and recovery solution, safeguards all of PHS' Google Apps data, including electronic medical records. Datto SIRIS 2 protects PHS' internal servers, ensuring that all data, whether in the cloud or on local servers, is continuously protected. This setup allows PHS to maintain uninterrupted service and data integrity, even in the event of a disaster. Additionally, Backupify's restore feature has streamlined the process of managing data when employees leave, allowing for quick and efficient data transfer to other team members, thus improving internal operations and reducing administrative burdens.

Impact #1	PHS has not experienced any massive disruptions to their uptime, thanks to the continuous data protection provided by Invenio IT and Datto solutions.
Impact #2	The implementation of Backupify has significantly improved internal operations, particularly in managing data when employees depart, saving time and reducing administrative burdens.
Impact #3	The restore feature of Backupify allows for quick and efficient data transfer to other team members, keeping teams on task and ensuring continuity of operations.

Impact #1

PHS has not experienced any massive disruptions to their uptime, thanks to the continuous data protection provided by Invenio IT and Datto solutions.

Impact #2

The implementation of Backupify has significantly improved internal operations, particularly in managing data when employees depart, saving time and reducing administrative burdens.

Impact #3

The restore feature of Backupify allows for quick and efficient data transfer to other team members, keeping teams on task and ensuring continuity of operations.

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Overview

Pediatric Home Service Achieves Total Data Protection

Operational Impact