Absolute was recommended by Dell as the ideal solution. “We first heard about Absolute from Dell. It recommended the software to both aid prevention and recovery,” said Dennis Nellebjerg, system administrator, Syddansk Erhvervsskole. Syddansk Erhvervsskole has Absolute licences for many of its laptops and the software was activated by Dell at the build stage. The college has actively promoted the fact that its laptops are protected by Absolute in a bid to prevent further thefts. “We want everyone to know that our laptops are protected by Absolute so there is no temptation to steal them. However, it is hugely reassuring to know that if our laptops are lost or stolen, we will almost always get them back,” concluded Nellebjerg. Persistence® technology is embedded in the firmware of devices at the factory. Once the Absolute software agent is installed, Persistence technology is activated. Persistence triggers an automatic reinstallation if an Absolute software agent is removed from a device. The software agent reinstalls even if the firmware is flashed, the device is reimaged, the hard drive is replaced, or if a tablet or smartphone is wiped clean to factory settings. If a laptop is stolen, the software provides detailed evidence to the Absolute Investigations team who work with local police to track and recover the device. Absolute is also able to remotely delete any sensitive data saved on the laptop thus ensuring that this data can’t be accessed by any unauthorized users. Although teaching staff and students are asked not to save sensitive information on their laptops, Syddansk Erhvervsskole was recently able to take advantage of this service when five of their stolen laptops were located in Saudi Arabia. As the recovery of these devices proved difficult, the college requested that Absolute perform a remote deactivation, rendering the laptops useless to the thieves.
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