Anodot Case Studies Payoneer Sees Unlimited Potential for the Insights Anodot Can Provide

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	Payoneer Sees Unlimited Potential for the Insights Anodot Can Provide Anodot

Payoneer Sees Unlimited Potential for the Insights Anodot Can Provide

Anodot

Technology Category	Analytics & Modeling - Predictive Analytics Analytics & Modeling - Real Time Analytics Cybersecurity & Privacy - Database Security
Applicable Industries	Finance & Insurance
Applicable Functions	Business Operation Logistics & Transportation
Use Cases	Cybersecurity Fraud Detection Predictive Maintenance
Services	Data Science Services System Integration
Challenge	Payoneer, a global cross-border payments platform, was facing several challenges. They needed to replace their traditional monitoring system with one that could scale with their rapidly growing business. They also wanted to provide mission-critical monitoring-as-a-service to internal groups. Another challenge was to eliminate wasted engineering effort by preventing false positives on operational metrics. Lastly, they wanted to prevent revenue loss by accurately forecasting demand for funds. Given that the company’s operations span so many countries and involve a massive number of partners and their APIs, Payoneer continuously monitors nearly 200,000 metrics to ensure it meets SLAs and general reliability and performance targets. Read More
About Customer	Payoneer is a global platform that enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally through its cross-border payments platform. With Payoneer’s fast, flexible, secure, and low-cost solutions, marketplaces, networks, businesses, and professionals throughout the world can pay and get paid globally as easily as they do locally. The company’s operations span so many countries and involve a massive number of partners and their APIs. Payoneer continuously monitors nearly 200,000 metrics to ensure it meets SLAs and general reliability and performance targets. Read More
Solution	Payoneer has leveraged Anodot Autonomous Business Monitoring for more than two years to cut operational expenses, protect revenue, and improve customer experience. Their production services department uses Anodot's monitoring to check for technical issues in the payment platform’s operations. This team provides the alerts as a service to other teams who then investigate the issues. The treasury department uses the forecasting solution to accurately predict the funds needed in various currencies around the globe to satisfy daily customer withdrawals. Anodot’s machine learning recognizes such patterns and builds the forecasts accordingly. Payoneer has been using Anodot’s forecasting solution for more than a year with the primary goal of reducing cases of insufficient funds, as they cause real customer complaints. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Predictive Analytics

Analytics & Modeling - Real Time Analytics

Cybersecurity & Privacy - Database Security

Applicable Industries

Finance & Insurance

Applicable Functions

Business Operation

Logistics & Transportation

Use Cases

Cybersecurity

Fraud Detection

Predictive Maintenance

Services

Data Science Services

System Integration

Challenge

Payoneer, a global cross-border payments platform, was facing several challenges. They needed to replace their traditional monitoring system with one that could scale with their rapidly growing business. They also wanted to provide mission-critical monitoring-as-a-service to internal groups. Another challenge was to eliminate wasted engineering effort by preventing false positives on operational metrics. Lastly, they wanted to prevent revenue loss by accurately forecasting demand for funds. Given that the company’s operations span so many countries and involve a massive number of partners and their APIs, Payoneer continuously monitors nearly 200,000 metrics to ensure it meets SLAs and general reliability and performance targets.

About Customer

Payoneer is a global platform that enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally through its cross-border payments platform. With Payoneer’s fast, flexible, secure, and low-cost solutions, marketplaces, networks, businesses, and professionals throughout the world can pay and get paid globally as easily as they do locally. The company’s operations span so many countries and involve a massive number of partners and their APIs. Payoneer continuously monitors nearly 200,000 metrics to ensure it meets SLAs and general reliability and performance targets.

Solution

Payoneer has leveraged Anodot Autonomous Business Monitoring for more than two years to cut operational expenses, protect revenue, and improve customer experience. Their production services department uses Anodot's monitoring to check for technical issues in the payment platform’s operations. This team provides the alerts as a service to other teams who then investigate the issues. The treasury department uses the forecasting solution to accurately predict the funds needed in various currencies around the globe to satisfy daily customer withdrawals. Anodot’s machine learning recognizes such patterns and builds the forecasts accordingly. Payoneer has been using Anodot’s forecasting solution for more than a year with the primary goal of reducing cases of insufficient funds, as they cause real customer complaints.

Impact #1	Anodot has helped Payoneer carefully manage its cash by accurately forecasting the global demand for funds as customers withdraw money from their accounts.
Impact #2	Improved Payoneer’s ability to quickly detect and resolve technical issues in its IT systems.
Impact #3	Improved the ability to respond to unusual behaviors in the company’s 1,000+ services.

Impact #1

Anodot has helped Payoneer carefully manage its cash by accurately forecasting the global demand for funds as customers withdraw money from their accounts.

Impact #2

Improved Payoneer’s ability to quickly detect and resolve technical issues in its IT systems.

Impact #3

Improved the ability to respond to unusual behaviors in the company’s 1,000+ services.

Benefit #1	Reduced operational expenses.
Benefit #2	Protected revenue.
Benefit #3	Improved customer experience.

Benefit #1

Reduced operational expenses.

Benefit #2

Protected revenue.

Benefit #3

Improved customer experience.

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Overview

Payoneer Sees Unlimited Potential for the Insights Anodot Can Provide

Operational Impact

Quantitative Benefit