Patronus Leverages Bandwidth App Platform, Gives Campus Students a Modern Way to Get Home Safely

In 2014, Patronus approached Bandwidth for help in enabling voice calling in the latest version of its application. Bandwidth offered access to a large inventory of local phone numbers across the continental United States, readily available whenever a user needed to make a call. It was also the only provider in the market with both an easy-to-use voice and messaging API platform and control and ownership of the underlying carrier network. This meant a level of high-touch support that was unmatched among platform providers. As challenges arose or the Patronus developers hit a critical decision point, the Bandwidth team was right there working to figure out next steps together. At one point during testing, the Patronus team found that certain calls were not going through as planned. Instead of spending multiple days going back and forth with service tickets, emails and 'trial and error' solutions, the Bandwidth team got on the phone with Patronus and spent 36 hours in constant communication with multiple resources involved—until the team worked out the bug together.