Case Studies Paramedic services organization improves decision making to drive high quality care

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	Paramedic services organization improves decision making to drive high quality care

Paramedic services organization improves decision making to drive high quality care

Technology Category	Analytics & Modeling - Predictive Analytics Application Infrastructure & Middleware - Data Visualization Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Business Operation Quality Assurance
Services	Data Science Services System Integration
Challenge	Wellington Free Ambulance (WFA) faced a challenge in making data visualizations from Qlik Sense easily interpretable for individuals without an analytical background. The data analytics team spent hours each week writing commentary to explain key takeaways from charts, graphs, and tables. This process was time-consuming and inefficient, and the team sought a way to provide in-depth information more efficiently while ensuring that the insights were accessible to both internal and external stakeholders. Read More
About Customer	Wellington Free Ambulance (WFA) is a paramedic services organization that provides free emergency medical services to the greater Wellington and Wairarapa regions in New Zealand. The organization is dedicated to delivering high-quality care and operates various internal departments, including operations, fundraising, and human resources. WFA utilizes Qlik Sense to combine data from multiple sources, track operational KPIs, and share data-driven insights from a central location. The organization aims to improve decision-making processes and enhance the quality of care provided to the community. Read More
Solution	The data analytics team at WFA decided to leverage Narratives for Qlik to transform Qlik Sense visualizations into dynamic narratives. This integration allowed other departments to receive commentary alongside their reports, such as ambulance response times for the operations team and trends in fundraising effectiveness for the business development team. By incorporating Intelligent Narratives into the Qlik Sense dashboard and automating analysis, WFA empowered internal employees and external advisors, including the Ministry of Health, to instantly capture key information from charts and graphs. This led to improved operations and best-in-class paramedic care. Additionally, the data analytics team spent less time writing recurring commentary while providing in-depth insights in a language that everyone could understand, on-demand. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Predictive Analytics

Application Infrastructure & Middleware - Data Visualization

Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Business Operation

Quality Assurance

Services

Data Science Services

System Integration

Challenge

Wellington Free Ambulance (WFA) faced a challenge in making data visualizations from Qlik Sense easily interpretable for individuals without an analytical background. The data analytics team spent hours each week writing commentary to explain key takeaways from charts, graphs, and tables. This process was time-consuming and inefficient, and the team sought a way to provide in-depth information more efficiently while ensuring that the insights were accessible to both internal and external stakeholders.

About Customer

Wellington Free Ambulance (WFA) is a paramedic services organization that provides free emergency medical services to the greater Wellington and Wairarapa regions in New Zealand. The organization is dedicated to delivering high-quality care and operates various internal departments, including operations, fundraising, and human resources. WFA utilizes Qlik Sense to combine data from multiple sources, track operational KPIs, and share data-driven insights from a central location. The organization aims to improve decision-making processes and enhance the quality of care provided to the community.

Solution

The data analytics team at WFA decided to leverage Narratives for Qlik to transform Qlik Sense visualizations into dynamic narratives. This integration allowed other departments to receive commentary alongside their reports, such as ambulance response times for the operations team and trends in fundraising effectiveness for the business development team. By incorporating Intelligent Narratives into the Qlik Sense dashboard and automating analysis, WFA empowered internal employees and external advisors, including the Ministry of Health, to instantly capture key information from charts and graphs. This led to improved operations and best-in-class paramedic care. Additionally, the data analytics team spent less time writing recurring commentary while providing in-depth insights in a language that everyone could understand, on-demand.

Impact #1	The time spent on summarizing operational trends decreased from hours to minutes, significantly improving efficiency.
Impact #2	Insights became accessible to both internal and external viewers, broadening the adoption of data-driven decision-making.
Impact #3	The integration of Intelligent Narratives uncovered opportunities for better communication and collaboration across departments.

Impact #1

The time spent on summarizing operational trends decreased from hours to minutes, significantly improving efficiency.

Impact #2

Insights became accessible to both internal and external viewers, broadening the adoption of data-driven decision-making.

Impact #3

The integration of Intelligent Narratives uncovered opportunities for better communication and collaboration across departments.

Benefit #1	Summaries on operational trends decreased from hours to minutes.

Benefit #1

Summaries on operational trends decreased from hours to minutes.

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Overview

Paramedic services organization improves decision making to drive high quality care

Operational Impact

Quantitative Benefit