Case Studies Paperless driving with Mobile Order Management improved margins, rich customer service and getting paid faster.

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	Paperless driving with Mobile Order Management improved margins, rich customer service and getting paid faster.

Paperless driving with Mobile Order Management improved margins, rich customer service and getting paid faster.

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Remote Monitoring & Control Systems
Applicable Industries	Cities & Municipalities Recycling & Waste Management
Applicable Functions	Business Operation Field Services
Use Cases	Fleet Management Process Control & Optimization Remote Asset Management
Services	Software Design & Engineering Services System Integration
Challenge	Meerlanden faced several challenges, including the need to work in an environmentally responsible manner, adapt to constantly changing demands, and improve their billing system. Their old billing system was slow, costly in terms of human resources, and prone to errors, leading to complaints and the need for credit invoices. These issues wasted valuable time for both Meerlanden and their clients. The primary driver for adopting a new solution was to eliminate errors and save time. Read More
About Customer	Meerlanden is an innovative waste collector and processor that has evolved from a traditional waste collection company. They also manage public spaces for municipalities and focus on valuing waste streams by using them as raw materials, contributing to a cleaner environment. Over the past few years, Meerlanden has innovated significantly, including the construction of a fermentation plant in 2011 that converts GFT waste into biogas, which is then upgraded to green gas. This innovation marks the first step in creating a regional circular economy. Read More
Solution	Meerlanden adopted the Mobile Order Management App by AMCS to fully automate the administrative process of bin collection, from agreement to billing, in a paperless manner. Drivers are equipped with tablets that provide a constant link with planners, allowing for real-time streaming of tasks and orders. The app's map feature displays orders digitally for the driver, who can choose the most efficient route and perform unplanned tasks instantly. Clients can approve billing directly on the tablet, eliminating errors and saving time. The app also integrates with AMCS back-office software, enhancing overall efficiency. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Cities & Municipalities

Recycling & Waste Management

Applicable Functions

Business Operation

Field Services

Use Cases

Fleet Management

Process Control & Optimization

Remote Asset Management

Services

Software Design & Engineering Services

System Integration

Challenge

Meerlanden faced several challenges, including the need to work in an environmentally responsible manner, adapt to constantly changing demands, and improve their billing system. Their old billing system was slow, costly in terms of human resources, and prone to errors, leading to complaints and the need for credit invoices. These issues wasted valuable time for both Meerlanden and their clients. The primary driver for adopting a new solution was to eliminate errors and save time.

About Customer

Meerlanden is an innovative waste collector and processor that has evolved from a traditional waste collection company. They also manage public spaces for municipalities and focus on valuing waste streams by using them as raw materials, contributing to a cleaner environment. Over the past few years, Meerlanden has innovated significantly, including the construction of a fermentation plant in 2011 that converts GFT waste into biogas, which is then upgraded to green gas. This innovation marks the first step in creating a regional circular economy.

Solution

Meerlanden adopted the Mobile Order Management App by AMCS to fully automate the administrative process of bin collection, from agreement to billing, in a paperless manner. Drivers are equipped with tablets that provide a constant link with planners, allowing for real-time streaming of tasks and orders. The app's map feature displays orders digitally for the driver, who can choose the most efficient route and perform unplanned tasks instantly. Clients can approve billing directly on the tablet, eliminating errors and saving time. The app also integrates with AMCS back-office software, enhancing overall efficiency.

Impact #1	The billing process is now substantially faster, leading to better-informed clients and fewer complaints.
Impact #2	Drivers are empowered to act as the company's eyes and ears in the market, using cameras to show obstacles or issues on-site, which helps in better serving clients.
Impact #3	The app provides real-time handling of orders, container registration, time registration of vehicle personnel, and mileage, all digitally.

Impact #1

The billing process is now substantially faster, leading to better-informed clients and fewer complaints.

Impact #2

Drivers are empowered to act as the company's eyes and ears in the market, using cameras to show obstacles or issues on-site, which helps in better serving clients.

Impact #3

The app provides real-time handling of orders, container registration, time registration of vehicle personnel, and mileage, all digitally.

Benefit #1	Low investment (TCO) compared to traditional on-board computers, with an ROI of less than 6 months.
Benefit #2	Reduction in administrative procedures and errors.
Benefit #3	Multilingual support (NL, GB, FR, ES, PL, DE).

Benefit #1

Low investment (TCO) compared to traditional on-board computers, with an ROI of less than 6 months.

Benefit #2

Reduction in administrative procedures and errors.

Benefit #3

Multilingual support (NL, GB, FR, ES, PL, DE).

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Overview

Paperless driving with Mobile Order Management improved margins, rich customer service and getting paid faster.

Operational Impact

Quantitative Benefit