3xLOGIC Case Studies Panda Restaurant Group Improves Company-Wide Store Operations with 3xLOGIC VIGIL TRENDS Business Intelligence Software

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	Panda Restaurant Group Improves Company-Wide Store Operations with 3xLOGIC VIGIL TRENDS Business Intelligence Software 3xLOGIC

Panda Restaurant Group Improves Company-Wide Store Operations with 3xLOGIC VIGIL TRENDS Business Intelligence Software

3xLOGIC

Technology Category	Analytics & Modeling - Big Data Analytics Analytics & Modeling - Real Time Analytics
Applicable Industries	Food & Beverage
Applicable Functions	Discrete Manufacturing Sales & Marketing
Use Cases	Inventory Management Predictive Maintenance Supply Chain Visibility
Services	Data Science Services System Integration
Challenge	Panda Express, the largest family-owned restaurant chain in America, was facing a significant challenge. The company, which has over 2,000 stores globally, 35,000 associates, and $3 billion in sales, needed a state-of-the-art business intelligence solution to provide actionable information. The company's culture sets an expectation of best-in-class results, and intelligence that could be acted upon was central to Panda’s business strategy, which focuses on meeting high standards through continuous operational improvement. Read More
About Customer	Panda Express is the largest family-owned restaurant chain in America. The company has more than 2,000 stores globally, employs 35,000 associates, and generates $3 billion in sales. Since it was established in 1983, Panda has steadily grown with approximately 125 stores opening each year. The restaurant is privately owned and operated, guided by the core values of its co-founders and co-CEOs, Andrew and Peggy Cherng. The company's culture sets an expectation of best-in-class results, and it focuses on meeting high standards through continuous operational improvement. Read More
Solution	In August 2017, 3xLOGIC and integrator Interface Systems began working with Panda Express to customize 3xLOGIC’s VIGIL TRENDS Business Intelligence software to meet the company's unique, comprehensive needs. Interface began system deployment in QI 2018 with the first location going live in March 2018. Today, TRENDS is deployed at 1,960 locations and has been fully integrated with existing Interface video surveillance and alarm systems. The software provides a clean, simple visual snapshot of the business, leveraging unique icons, graphs, and intuitive color-grouped images to interpret vast amounts of disparate data more effectively and efficiently. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Big Data Analytics

Analytics & Modeling - Real Time Analytics

Applicable Industries

Food & Beverage

Applicable Functions

Discrete Manufacturing

Sales & Marketing

Use Cases

Inventory Management

Predictive Maintenance

Supply Chain Visibility

Services

Data Science Services

System Integration

Challenge

Panda Express, the largest family-owned restaurant chain in America, was facing a significant challenge. The company, which has over 2,000 stores globally, 35,000 associates, and $3 billion in sales, needed a state-of-the-art business intelligence solution to provide actionable information. The company's culture sets an expectation of best-in-class results, and intelligence that could be acted upon was central to Panda’s business strategy, which focuses on meeting high standards through continuous operational improvement.

About Customer

Panda Express is the largest family-owned restaurant chain in America. The company has more than 2,000 stores globally, employs 35,000 associates, and generates $3 billion in sales. Since it was established in 1983, Panda has steadily grown with approximately 125 stores opening each year. The restaurant is privately owned and operated, guided by the core values of its co-founders and co-CEOs, Andrew and Peggy Cherng. The company's culture sets an expectation of best-in-class results, and it focuses on meeting high standards through continuous operational improvement.

Solution

In August 2017, 3xLOGIC and integrator Interface Systems began working with Panda Express to customize 3xLOGIC’s VIGIL TRENDS Business Intelligence software to meet the company's unique, comprehensive needs. Interface began system deployment in QI 2018 with the first location going live in March 2018. Today, TRENDS is deployed at 1,960 locations and has been fully integrated with existing Interface video surveillance and alarm systems. The software provides a clean, simple visual snapshot of the business, leveraging unique icons, graphs, and intuitive color-grouped images to interpret vast amounts of disparate data more effectively and efficiently.

Impact #1	The system provides an array of dashboards for all levels in the organization that give an at-a-glance or drilled-down overviews of an employee’s priorities and responsibilities.
Impact #2	Store managers can review all employee transactional behavior and address opportunity areas with any staff within two days.
Impact #3	TRENDS visually displays how many people are working per hour, what job they are facilitating, and the revenue generated per hour.

Impact #1

The system provides an array of dashboards for all levels in the organization that give an at-a-glance or drilled-down overviews of an employee’s priorities and responsibilities.

Impact #2

Store managers can review all employee transactional behavior and address opportunity areas with any staff within two days.

Impact #3

TRENDS visually displays how many people are working per hour, what job they are facilitating, and the revenue generated per hour.

Benefit #1	TRENDS is deployed at 1,960 locations.
Benefit #2	The entire solution was rolled out without a single technician visiting any store.

Benefit #1

TRENDS is deployed at 1,960 locations.

Benefit #2

The entire solution was rolled out without a single technician visiting any store.

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Overview

Panda Restaurant Group Improves Company-Wide Store Operations with 3xLOGIC VIGIL TRENDS Business Intelligence Software

Operational Impact

Quantitative Benefit