PagerDuty, a leading incident management and event intelligence company, was facing several challenges in its recruitment process. The company was experiencing underperforming response rates using LinkedIn’s InMail for candidate outreach. There was also a desire to maintain transparency and keep a close eye on recruiting metrics to ensure the effectiveness of their recruitment strategies. Furthermore, PagerDuty had a continued focus on recruiting diverse candidates, which was proving to be a challenge with their existing tools and methods. The company was in high growth mode and needed to attract top talent to continue its growth trajectory. However, the existing recruitment methods were not yielding the desired results, leading to a need for a more effective solution.
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