DocuWare Case Studies Packaging Specialties Inc. Digitizes Operations with DocuWare

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	Packaging Specialties Inc. Digitizes Operations with DocuWare DocuWare

Packaging Specialties Inc. Digitizes Operations with DocuWare

DocuWare

Technology Category	Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries	Packaging
Applicable Functions	Human Resources Sales & Marketing
Use Cases	Inventory Management Supply Chain Visibility
Services	Cloud Planning, Design & Implementation Services
Challenge	Packaging Specialties Inc., a provider of sustainable film packaging solutions, was looking to digitize its operations as part of its eco-conscious mission. The company wanted to reduce paper use and save on mailing and printing material and costs. The company was previously relying on paper documentation filed in storage cabinets, which was not only environmentally unfriendly but also inefficient and costly. The company needed a solution that could be implemented across multiple departments, including accounting, human resources, sales, customer service, and maintenance. Read More
About Customer	Packaging Specialties Inc. is a company that provides sustainable, environmentally responsible, and affordable film packaging solutions to 27 different industries, including fresh produce, frozen food, drinks, snacks, and more. The company has over 270 employees and maintains three strategically placed printing locations, each equipped with state-of-the-art color presses that produce the highest quality printed films available. The three plants are also set up to back each other up to ensure consistency in their printed film products. The company is dedicated to supplying its customers and community with environmentally responsible products. Read More
Solution	Packaging Specialties Inc. implemented DocuWare across a number of business areas such as accounting for invoice processing, human resources for employee onboarding and personnel file storage, sales for expense reports as well as Customer Service and Maintenance departments. The company has 88 DocuWare users, 31 workflows, and scans over 2,000 documents a month while maintaining over 80,000 documents in total. The employees particularly value several key functionalities, including intelligent indexing, annotations, and search. Using DocuWare across multiple departments enabled the company to move away from manual paper-heavy processes and to digitize its operations. DocuWare streamlined and improved the company’s communications with vendors and clients. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Industries

Packaging

Applicable Functions

Human Resources

Sales & Marketing

Use Cases

Inventory Management

Supply Chain Visibility

Services

Cloud Planning, Design & Implementation Services

Challenge

Packaging Specialties Inc., a provider of sustainable film packaging solutions, was looking to digitize its operations as part of its eco-conscious mission. The company wanted to reduce paper use and save on mailing and printing material and costs. The company was previously relying on paper documentation filed in storage cabinets, which was not only environmentally unfriendly but also inefficient and costly. The company needed a solution that could be implemented across multiple departments, including accounting, human resources, sales, customer service, and maintenance.

About Customer

Packaging Specialties Inc. is a company that provides sustainable, environmentally responsible, and affordable film packaging solutions to 27 different industries, including fresh produce, frozen food, drinks, snacks, and more. The company has over 270 employees and maintains three strategically placed printing locations, each equipped with state-of-the-art color presses that produce the highest quality printed films available. The three plants are also set up to back each other up to ensure consistency in their printed film products. The company is dedicated to supplying its customers and community with environmentally responsible products.

Solution

Packaging Specialties Inc. implemented DocuWare across a number of business areas such as accounting for invoice processing, human resources for employee onboarding and personnel file storage, sales for expense reports as well as Customer Service and Maintenance departments. The company has 88 DocuWare users, 31 workflows, and scans over 2,000 documents a month while maintaining over 80,000 documents in total. The employees particularly value several key functionalities, including intelligent indexing, annotations, and search. Using DocuWare across multiple departments enabled the company to move away from manual paper-heavy processes and to digitize its operations. DocuWare streamlined and improved the company’s communications with vendors and clients.

Impact #1	The company was able to process invoices faster, making more timely payments to vendors and receiving increased discounts.
Impact #2	Accounts Receivable uses DocuWare to email customer invoices daily, improving customer service relationships.
Impact #3	DocuWare also improved internal business communications, allowing different teams to better coordinate and fulfill their tasks in a timely manner.

Impact #1

The company was able to process invoices faster, making more timely payments to vendors and receiving increased discounts.

Impact #2

Accounts Receivable uses DocuWare to email customer invoices daily, improving customer service relationships.

Impact #3

DocuWare also improved internal business communications, allowing different teams to better coordinate and fulfill their tasks in a timely manner.

Benefit #1	The company has saved almost $10,000 in overnight shipping costs between its two locations.
Benefit #2	Over the past year, the improved processes and workflows have resulted in approximately $60,000 in discounts from one vendor.

Benefit #1

The company has saved almost $10,000 in overnight shipping costs between its two locations.

Benefit #2

Over the past year, the improved processes and workflows have resulted in approximately $60,000 in discounts from one vendor.

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Overview

Packaging Specialties Inc. Digitizes Operations with DocuWare

Operational Impact

Quantitative Benefit