RingCentral
Case Studies
Pacific BMW Enhances Communication Efficiency with RingCentral
Overview
Pacific BMW Enhances Communication Efficiency with RingCentralRingCentral |
Infrastructure as a Service (IaaS) - Cloud Computing Infrastructure as a Service (IaaS) - Cloud Storage Services | |
Automotive Telecommunications | |
Maintenance | |
System Integration | |
Operational Impact
The implementation of RingCentral has significantly improved the efficiency and reliability of Pacific BMW's communication system. The dealership now enjoys a consistently stable phone system, which is crucial for maintaining excellent customer relations. The new system has also enhanced internal communication, with features like softphone, easy-to-use fax, paging, call groups, and call forwarding being heavily used by employees. The availability of supervisors, managers, and department heads has also improved, thanks to RingCentral Mobile®. Overall, the switch to RingCentral has helped Pacific BMW maintain its commitment to leveraging the latest technology to improve its operations. | |
Quantitative Benefit
Reduced communication system outages from an average of three per year to zero | |
Saved at least one business day per year by eliminating the time taken to resolve system outages | |
Increased availability of supervisors, managers, and department heads through the use of RingCentral Mobile® | |