DocuWare Case Studies Owens Group's Digital Transformation with DocuWare

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	Owens Group's Digital Transformation with DocuWare DocuWare

Owens Group's Digital Transformation with DocuWare

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Technology Category	Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries	Transportation
Applicable Functions	Procurement
Use Cases	Remote Collaboration Supply Chain Visibility
Services	Cloud Planning, Design & Implementation Services
Challenge	Owens Group, a renowned courier and transport service operating nationwide in the UK, was looking to digitally transform their ordering system and internal workflows for approving incoming invoices. They wanted to make common business processes easier and faster for employees, improve control and traceability, reduce dependence on paper documents, and improve the transparency of their processes. They also wanted to give employees easier access to documents and data, and needed to be able to see where orders were in the system at any given time, so that they could view, approve or cancel related documents digitally via laptops, phones and tablets. The goal was to increase efficiency in the procurement and finance departments. Read More
About Customer	Owens Group is a renowned courier and transport service operating nationwide in the UK. The company was started in 1972 by brothers Huw and Eurof Owen in South Wales with just one van. Initially, they transported furniture, kitchens and piano parts and later acquired two small lorries. Since then, the company has grown steadily to become a highly regarded entity in the logistics industry. As part of their digital transformation journey, they sought to improve their ordering system and internal workflows for approving incoming invoices. Read More
Solution	Owens Group chose DocuWare and its associated local solution partner for their digital transformation. The project began with the creation of a customised digital purchase order form, which is now filled out for all supplier orders. DocuWare electronically forwards the digital forms to the relevant authorised representatives in the company, who can accept or reject the purchase requisition. In case of approval, the request is processed, and the goods are ordered. In case of rejection, the request is sent back to the sender with the corresponding reason. Owens also uses DocuWare to digitally capture incoming invoices, which means that all order documentation is stored transparently and in an orderly manner. Customised index fields make it quick and easy to capture all invoice information. This allows the finance department to easily find the documents in the digital archive or link related documents via order numbers and customer data. These index fields are also used to connect to the SAGE 200 accounting system: the DMS transfers read invoice information to SAGE via an integration, eliminating the need for manual data entry. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Transportation

Applicable Functions

Procurement

Use Cases

Remote Collaboration

Supply Chain Visibility

Services

Cloud Planning, Design & Implementation Services

Challenge

Owens Group, a renowned courier and transport service operating nationwide in the UK, was looking to digitally transform their ordering system and internal workflows for approving incoming invoices. They wanted to make common business processes easier and faster for employees, improve control and traceability, reduce dependence on paper documents, and improve the transparency of their processes. They also wanted to give employees easier access to documents and data, and needed to be able to see where orders were in the system at any given time, so that they could view, approve or cancel related documents digitally via laptops, phones and tablets. The goal was to increase efficiency in the procurement and finance departments.

About Customer

Owens Group is a renowned courier and transport service operating nationwide in the UK. The company was started in 1972 by brothers Huw and Eurof Owen in South Wales with just one van. Initially, they transported furniture, kitchens and piano parts and later acquired two small lorries. Since then, the company has grown steadily to become a highly regarded entity in the logistics industry. As part of their digital transformation journey, they sought to improve their ordering system and internal workflows for approving incoming invoices.

Solution

Owens Group chose DocuWare and its associated local solution partner for their digital transformation. The project began with the creation of a customised digital purchase order form, which is now filled out for all supplier orders. DocuWare electronically forwards the digital forms to the relevant authorised representatives in the company, who can accept or reject the purchase requisition. In case of approval, the request is processed, and the goods are ordered. In case of rejection, the request is sent back to the sender with the corresponding reason. Owens also uses DocuWare to digitally capture incoming invoices, which means that all order documentation is stored transparently and in an orderly manner. Customised index fields make it quick and easy to capture all invoice information. This allows the finance department to easily find the documents in the digital archive or link related documents via order numbers and customer data. These index fields are also used to connect to the SAGE 200 accounting system: the DMS transfers read invoice information to SAGE via an integration, eliminating the need for manual data entry.

Impact #1	The digital transformation has drastically accelerated the process of forwarding requests to the approval office, regardless of where the respective employee is located in the company.
Impact #2	All order documentation is stored transparently and in an orderly manner.
Impact #3	The finance department can easily find the documents in the digital archive or link related documents via order numbers and customer data.

Impact #1

The digital transformation has drastically accelerated the process of forwarding requests to the approval office, regardless of where the respective employee is located in the company.

Impact #2

All order documentation is stored transparently and in an orderly manner.

Impact #3

The finance department can easily find the documents in the digital archive or link related documents via order numbers and customer data.

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Overview

Owens Group's Digital Transformation with DocuWare

Operational Impact