Case Studies Orscheln Farm & Home Improves Efficiency with MercuryGate TMS

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	Orscheln Farm & Home Improves Efficiency with MercuryGate TMS

Orscheln Farm & Home Improves Efficiency with MercuryGate TMS

Technology Category	Functional Applications - Transportation Management Systems (TMS)
Applicable Industries	Retail
Applicable Functions	Logistics & Transportation Warehouse & Inventory Management
Use Cases	Fleet Management Inventory Management Predictive Maintenance Supply Chain Visibility
Services	Software Design & Engineering Services System Integration
Challenge	Orscheln Farm & Home aimed to enhance internal efficiency by improving collaboration with suppliers to reduce misshipments and ensure compliance with transportation requirements. The company needed a single TMS system to manage various modes of transportation, including LTL, truckload, ocean import containers, and small packages. Their objectives were to increase supply chain visibility and heighten supplier accountability. The challenge was to create a system that could handle both outbound freight and 300 containers a year of inbound freight, while also reducing mis-shipments and enforcing compliance. Read More
About Customer	Orscheln Farm & Home is a family-run retailer that has been in business since 1961. The company operates 167 stores across nine states in the Midwestern United States and is continually growing. Orscheln manages a private fleet of 57 trucks and handles both inbound and outbound freight with in-house transportation professionals. The company uses multiple modes of transportation, including LTL, truckload, ocean import containers, and small packages. In 2008, Orscheln sought to improve its efficiency and key performance indicators (KPIs) by increasing supply chain visibility and enhancing supplier accountability. Read More
Solution	In 2008, Orscheln decided to implement MercuryGate TMS to improve supplier accountability and internal efficiency. MercuryGate designed and implemented custom supplier portals, allowing suppliers to manage their shipments and collaborate in the process from the initial load tender to the final settlement. The TMS technology also helped Orscheln create a paperless work environment and increase supply chain visibility. The MercuryGate TMS architecture features control tower visibility with data analytics, enabling Orscheln to monitor every shipment at every stage. This comprehensive solution allowed Orscheln to reduce mis-shipments, enforce compliance, and diagnose problems proactively. Read More Log in to view content
Contents

Technology Category

Functional Applications - Transportation Management Systems (TMS)

Applicable Industries

Retail

Applicable Functions

Logistics & Transportation

Warehouse & Inventory Management

Use Cases

Fleet Management

Inventory Management

Predictive Maintenance

Supply Chain Visibility

Services

Software Design & Engineering Services

System Integration

Challenge

Orscheln Farm & Home aimed to enhance internal efficiency by improving collaboration with suppliers to reduce misshipments and ensure compliance with transportation requirements. The company needed a single TMS system to manage various modes of transportation, including LTL, truckload, ocean import containers, and small packages. Their objectives were to increase supply chain visibility and heighten supplier accountability. The challenge was to create a system that could handle both outbound freight and 300 containers a year of inbound freight, while also reducing mis-shipments and enforcing compliance.

About Customer

Orscheln Farm & Home is a family-run retailer that has been in business since 1961. The company operates 167 stores across nine states in the Midwestern United States and is continually growing. Orscheln manages a private fleet of 57 trucks and handles both inbound and outbound freight with in-house transportation professionals. The company uses multiple modes of transportation, including LTL, truckload, ocean import containers, and small packages. In 2008, Orscheln sought to improve its efficiency and key performance indicators (KPIs) by increasing supply chain visibility and enhancing supplier accountability.

Solution

In 2008, Orscheln decided to implement MercuryGate TMS to improve supplier accountability and internal efficiency. MercuryGate designed and implemented custom supplier portals, allowing suppliers to manage their shipments and collaborate in the process from the initial load tender to the final settlement. The TMS technology also helped Orscheln create a paperless work environment and increase supply chain visibility. The MercuryGate TMS architecture features control tower visibility with data analytics, enabling Orscheln to monitor every shipment at every stage. This comprehensive solution allowed Orscheln to reduce mis-shipments, enforce compliance, and diagnose problems proactively.

Impact #1	The implementation of MercuryGate TMS led to a significant reduction in mis-shipments and increased carrier accountability.
Impact #2	The custom supplier portals and control tower visibility allowed Orscheln to diagnose problems before they arose and proactively solve issues.
Impact #3	The adoption of TMS technology helped Orscheln create a paperless work environment, eliminating redundant and outdated manual processes.

Impact #1

The implementation of MercuryGate TMS led to a significant reduction in mis-shipments and increased carrier accountability.

Impact #2

The custom supplier portals and control tower visibility allowed Orscheln to diagnose problems before they arose and proactively solve issues.

Impact #3

The adoption of TMS technology helped Orscheln create a paperless work environment, eliminating redundant and outdated manual processes.

Benefit #1	Orscheln manages 300 containers a year of inbound freight.
Benefit #2	The company operates 167 stores across nine states in the Midwestern United States.
Benefit #3	Orscheln manages a private fleet of 57 trucks.

Benefit #1

Orscheln manages 300 containers a year of inbound freight.

Benefit #2

The company operates 167 stores across nine states in the Midwestern United States.

Benefit #3

Orscheln manages a private fleet of 57 trucks.

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Overview

Orscheln Farm & Home Improves Efficiency with MercuryGate TMS

Operational Impact

Quantitative Benefit