Software AG
Case Studies
Orange Makes It Easier For Pay-As-You-Go Customers To “Top Up”
Overview
Orange Makes It Easier For Pay-As-You-Go Customers To “Top Up”Software AG |
Application Infrastructure & Middleware - API Integration & Management Application Infrastructure & Middleware - Data Exchange & Integration | |
Telecommunications | |
Business Operation Sales & Marketing | |
Process Control & Optimization Real-Time Location System (RTLS) | |
Software Design & Engineering Services System Integration | |
Operational Impact
Increased customer convenience, helping to reduce customer churn | |
No disruption in service or revenue stream—customers are alerted instantly when they need to buy minutes and can purchase them on the spot | |
Great customer uptake—thousands of customers “top up” daily | |
Quantitative Benefit
Thousands of customers “top up” daily | |