NETSCOUT
Case Studies
OptiView XG Network Analysis Tablet Keeps Systems Running to Save Time and Money for City of High Point
Overview
OptiView XG Network Analysis Tablet Keeps Systems Running to Save Time and Money for City of High PointNETSCOUT |
Networks & Connectivity - Network Management & Analysis Software | |
Cities & Municipalities | |
Business Operation | |
System Integration | |
Operational Impact
The OptiView XG makes it simple for Spencer and his team to gain a holistic view of different aspects of network and application performance, immediately spot problems and drill deeper for insight. | |
Being able to remotely analyze a problem is huge for us. It eliminates travel, pinpoints issues so we’re not just walking around, and allows us to effectively service any part of the organization from a central location. During weather-related emergencies that’s particularly important as we can’t have teams just out and about. | |
With the OptiView XG we could drill into specific apps or connections to see what’s going on, and understand that ‘oh, this application’s not responding’ or ‘there’s too much information in this database building process and it’s slowing things down.’ | |
Quantitative Benefit
Cut troubleshooting time by more than 75 percent | |