AuraQuantic Case Studies Optimizing Tourism Management with IoT: A Case Study of Andorra Turisme, S.A.U.

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	Optimizing Tourism Management with IoT: A Case Study of Andorra Turisme, S.A.U. AuraQuantic

Optimizing Tourism Management with IoT: A Case Study of Andorra Turisme, S.A.U.

AuraQuantic

Technology Category	Infrastructure as a Service (IaaS) - Public Cloud Platform as a Service (PaaS) - Application Development Platforms
Applicable Functions	Product Research & Development Sales & Marketing
Use Cases	Inventory Management Process Control & Optimization
Challenge	Andorra Turisme, S.A.U., a public company created to aid the development and promotion of tourism in Andorra, faced significant challenges in optimizing its company management processes. The company's main strategic objective was to improve Andorra's competitive position as a tourist destination, but it was hindered by three main issues. Firstly, there was poor interdepartmental management, which led to inefficiencies and communication breakdowns. Secondly, the company was heavily reliant on printed documents, which not only increased costs but also slowed down processes. Lastly, the company was burdened with dense and complex administrative management, which further complicated operations and made it difficult to implement changes quickly and effectively. Read More
About Customer	Andorra Turisme, S.A.U. is a public company based in Andorra la Vella, Andorra. Its primary role is to aid in the development and promotion of tourism in Andorra, with the aim of improving the country's competitive position as a tourist destination. As part of its strategic objectives, Andorra Turisme works to lead the design and performance of Andorra's tourist marketing policies and strategies, collaborating with various public and private bodies involved in the value chain. The company faced challenges in optimizing its management processes, particularly in terms of interdepartmental management, reliance on printed documents, and complex administrative management. Read More
Solution	The solution to Andorra Turisme's challenges came in the form of the AuraQuantic Business Process Management (BPM) platform, implemented by BSS Consultores. This platform was chosen due to its proximity and understanding of the particularities of Andorra Turisme. The implementation process involved careful consideration of several key points. These included the elimination of manual parts of the workflows, simplicity in designing and defining processes for flexibility and agility, process management supported on databases instead of physical documents, elimination of paper documentation, incorporation of the Digital Signature, and introduction of the management of the Data Protection Act. The result was an effective and efficient process management system that ensured the quality of operations based on established guidelines. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Public Cloud

Platform as a Service (PaaS) - Application Development Platforms

Applicable Functions

Product Research & Development

Sales & Marketing

Use Cases

Inventory Management

Process Control & Optimization

Challenge

Andorra Turisme, S.A.U., a public company created to aid the development and promotion of tourism in Andorra, faced significant challenges in optimizing its company management processes. The company's main strategic objective was to improve Andorra's competitive position as a tourist destination, but it was hindered by three main issues. Firstly, there was poor interdepartmental management, which led to inefficiencies and communication breakdowns. Secondly, the company was heavily reliant on printed documents, which not only increased costs but also slowed down processes. Lastly, the company was burdened with dense and complex administrative management, which further complicated operations and made it difficult to implement changes quickly and effectively.

About Customer

Andorra Turisme, S.A.U. is a public company based in Andorra la Vella, Andorra. Its primary role is to aid in the development and promotion of tourism in Andorra, with the aim of improving the country's competitive position as a tourist destination. As part of its strategic objectives, Andorra Turisme works to lead the design and performance of Andorra's tourist marketing policies and strategies, collaborating with various public and private bodies involved in the value chain. The company faced challenges in optimizing its management processes, particularly in terms of interdepartmental management, reliance on printed documents, and complex administrative management.

Solution

The solution to Andorra Turisme's challenges came in the form of the AuraQuantic Business Process Management (BPM) platform, implemented by BSS Consultores. This platform was chosen due to its proximity and understanding of the particularities of Andorra Turisme. The implementation process involved careful consideration of several key points. These included the elimination of manual parts of the workflows, simplicity in designing and defining processes for flexibility and agility, process management supported on databases instead of physical documents, elimination of paper documentation, incorporation of the Digital Signature, and introduction of the management of the Data Protection Act. The result was an effective and efficient process management system that ensured the quality of operations based on established guidelines.

Impact #1	The implementation of the AuraQuantic BPM platform has brought about significant operational benefits for Andorra Turisme. The company has experienced a large quantum leap in flexibility and speed when implementing new operatives in the organization and changing existing ones, without having to update or verify cumbersome written procedures. The platform's web-based nature simplifies its use, as it can be accessed from anywhere with an internet connection, without the need to install a specific program on each computer. This has greatly improved the efficiency of the company's daily operations and has allowed it to better achieve its strategic objectives.

Impact #1

The implementation of the AuraQuantic BPM platform has brought about significant operational benefits for Andorra Turisme. The company has experienced a large quantum leap in flexibility and speed when implementing new operatives in the organization and changing existing ones, without having to update or verify cumbersome written procedures. The platform's web-based nature simplifies its use, as it can be accessed from anywhere with an internet connection, without the need to install a specific program on each computer. This has greatly improved the efficiency of the company's daily operations and has allowed it to better achieve its strategic objectives.

Benefit #1	80% improvement in speed and flexibility of operations
Benefit #2	62% reduction in consumables due to elimination of paper documentation
Benefit #3	Implementation of more than six new classes of BPM process over the last year, with the number continuing to grow each month

Benefit #1

80% improvement in speed and flexibility of operations

Benefit #2

62% reduction in consumables due to elimination of paper documentation

Benefit #3

Implementation of more than six new classes of BPM process over the last year, with the number continuing to grow each month

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Overview

Optimizing Tourism Management with IoT: A Case Study of Andorra Turisme, S.A.U.

Operational Impact

Quantitative Benefit