Optibus
Case Studies
Optimizing Public Transportation Amid Driver Shortages: A Case Study on Western Reserve Transit Authority (WRTA)
Overview
Optimizing Public Transportation Amid Driver Shortages: A Case Study on Western Reserve Transit Authority (WRTA)Optibus |
Functional Applications - Transportation Management Systems (TMS) Platform as a Service (PaaS) - Application Development Platforms | |
Automotive Transportation | |
Logistics & Transportation Quality Assurance | |
Driver Performance Monitoring Public Transportation Management | |
Testing & Certification | |
Operational Impact
The implementation of Optibus' planning and scheduling modules led to several operational improvements for WRTA. The agency was able to customize runs to meet drivers' preferences, which improved driver relationships and reduced call-outs and complaints. This was particularly important during a driver shortage. The ability to perform accurate spread premiums and other calculations per their union contract also made operations smoother. Furthermore, the switch to Optibus' comprehensive platform eliminated WRTA's data migration issues, making route planning and calculations simpler and faster. The agency was able to maintain its service levels despite the driver shortage, ensuring that it continued to serve its community effectively. | |
Quantitative Benefit
Reduced runs by 12% over the course of half a year, eliminating the need for part-time runs. | |
Reduced average split duration by 17%. | |
Saved significant time in the planning process by switching to Optibus' comprehensive, end-to-end platform. | |