SmartRoutes
Case Studies
Optimizing Food Delivery with IoT: A Case Study of Nutrilean
Overview
Optimizing Food Delivery with IoT: A Case Study of NutrileanSmartRoutes |
Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Middleware, SDKs & Libraries | |
Retail Transportation | |
Logistics & Transportation Procurement | |
Last Mile Delivery Vehicle Telematics | |
System Integration | |
Operational Impact
The adoption of SmartRoutes meal delivery software has resulted in significant operational efficiency improvements for Nutrilean. The solution has streamlined their entire home delivery service, reducing manual work and ensuring the efficient preservation of their freshly prepared meals. The software has also enhanced customer satisfaction by providing accurate estimated time of delivery (ETA) and live package tracking. The electronic Proof-of-Delivery (ePOD) feature has also helped to deal with customer queries post-delivery. These positive outcomes have allowed Nutrilean to focus more on their core business of creating high-quality, pre-prepared meals while effectively managing their delivery logistics. | |
Quantitative Benefit
Time spent route planning reduced by 15 hours per week | |
Customers inquiries reduced by 75% | |
Delivery success rate increased to over 98% | |