Via Case Studies Optimized Corporate Shuttle Service for Tech Giant

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	Optimized Corporate Shuttle Service for Tech Giant Via

Optimized Corporate Shuttle Service for Tech Giant

Via

Technology Category	Functional Applications - Fleet Management Systems (FMS)
Applicable Industries	Buildings Transportation
Applicable Functions	Logistics & Transportation
Use Cases	Fleet Management Transportation Simulation
Challenge	A multinational tech giant was seeking a solution to simplify commuting for its employees and reduce the use of single-occupancy vehicles (SOVs) near its offices. The company, with campuses in Sunnyvale and Mountain View, California, and Waterloo, Canada, wanted to sponsor an employee shuttle that would provide efficient and convenient transportation for its employees. The challenge was to design a system that would be able to efficiently transport employees to and from the offices, while also reducing the number of SOVs. The company contracted with Via in December 2019 to launch an on-demand, microtransit pilot offering free shared rides to employees at its California campuses, and later expanded the service to its Waterloo campus in October 2021. Read More
About Customer	The customer in this case study is a multinational tech giant with offices in Sunnyvale and Mountain View, California, and Waterloo, Canada. The company was looking for a way to simplify commuting for its employees and reduce the use of single-occupancy vehicles near its offices. The company is committed to providing efficient and convenient transportation for its employees, and contracted with Via to launch an on-demand, microtransit pilot offering free shared rides to employees at its California campuses. The service was later expanded to the company's Waterloo campus. Read More
Solution	Via's solution to the tech giant's challenge was to optimize routing efficiency in two ways. Firstly, the service was designed so that employees who live within 10 miles of the office could request a ride in the app. This allowed for a modest fleet size to efficiently transport employees to and from the offices. Secondly, Via's algorithm prioritized curb-to-curb, rather than door-to-door, pickups and dropoffs to avoid long detours. The first launch in Silicon Valley saw immediate success, with 595 employees taking 7,537 rides within three months. The service also cut SOV commuting to the Sunnyvale office by 13%, according to a Mineta Transportation Institute study. The Waterloo service is also gaining momentum, with 15,000 rides served in the first eight months and approximately 92% of trip requests in Q2 of 2022 resulting in completed rides. A second expansion in Canada is in the works. Read More Log in to view content
Contents

Technology Category

Functional Applications - Fleet Management Systems (FMS)

Applicable Industries

Buildings

Transportation

Applicable Functions

Logistics & Transportation

Use Cases

Fleet Management

Transportation Simulation

Challenge

A multinational tech giant was seeking a solution to simplify commuting for its employees and reduce the use of single-occupancy vehicles (SOVs) near its offices. The company, with campuses in Sunnyvale and Mountain View, California, and Waterloo, Canada, wanted to sponsor an employee shuttle that would provide efficient and convenient transportation for its employees. The challenge was to design a system that would be able to efficiently transport employees to and from the offices, while also reducing the number of SOVs. The company contracted with Via in December 2019 to launch an on-demand, microtransit pilot offering free shared rides to employees at its California campuses, and later expanded the service to its Waterloo campus in October 2021.

About Customer

The customer in this case study is a multinational tech giant with offices in Sunnyvale and Mountain View, California, and Waterloo, Canada. The company was looking for a way to simplify commuting for its employees and reduce the use of single-occupancy vehicles near its offices. The company is committed to providing efficient and convenient transportation for its employees, and contracted with Via to launch an on-demand, microtransit pilot offering free shared rides to employees at its California campuses. The service was later expanded to the company's Waterloo campus.

Solution

Via's solution to the tech giant's challenge was to optimize routing efficiency in two ways. Firstly, the service was designed so that employees who live within 10 miles of the office could request a ride in the app. This allowed for a modest fleet size to efficiently transport employees to and from the offices. Secondly, Via's algorithm prioritized curb-to-curb, rather than door-to-door, pickups and dropoffs to avoid long detours. The first launch in Silicon Valley saw immediate success, with 595 employees taking 7,537 rides within three months. The service also cut SOV commuting to the Sunnyvale office by 13%, according to a Mineta Transportation Institute study. The Waterloo service is also gaining momentum, with 15,000 rides served in the first eight months and approximately 92% of trip requests in Q2 of 2022 resulting in completed rides. A second expansion in Canada is in the works.

Impact #1	The implementation of Via's solution resulted in a significant improvement in the commuting experience for the tech giant's employees. The service was designed to be efficient and convenient, with employees able to request a ride in the app if they lived within 10 miles of the office. The curb-to-curb pickup and dropoff system also avoided long detours, further enhancing the commuting experience. The success of the service was evident in the high number of rides taken and the reduction in SOV commuting. The service also demonstrated scalability, with successful expansion to the Waterloo campus and plans for a second expansion in Canada.

Impact #1

The implementation of Via's solution resulted in a significant improvement in the commuting experience for the tech giant's employees. The service was designed to be efficient and convenient, with employees able to request a ride in the app if they lived within 10 miles of the office. The curb-to-curb pickup and dropoff system also avoided long detours, further enhancing the commuting experience. The success of the service was evident in the high number of rides taken and the reduction in SOV commuting. The service also demonstrated scalability, with successful expansion to the Waterloo campus and plans for a second expansion in Canada.

Benefit #1	34,000 rides across both services since launch
Benefit #2	13% reduction in single-occupancy vehicle trips to the Sunnyvale campus
Benefit #3	595 employees took 7,537 rides within three months of the Silicon Valley launch

Benefit #1

34,000 rides across both services since launch

Benefit #2

13% reduction in single-occupancy vehicle trips to the Sunnyvale campus

Benefit #3

595 employees took 7,537 rides within three months of the Silicon Valley launch

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Overview

Optimized Corporate Shuttle Service for Tech Giant

Operational Impact

Quantitative Benefit