CallMiner
Case Studies
Open English Saves Time and Improves Sales Conversions with CallMiner Eureka Analytics
Overview
Open English Saves Time and Improves Sales Conversions with CallMiner Eureka AnalyticsCallMiner |
Analytics & Modeling - Real Time Analytics Application Infrastructure & Middleware - API Integration & Management | |
Education | |
Sales & Marketing | |
Predictive Quality Analytics Speech Recognition | |
Data Science Services | |
Operational Impact
Open English was able to quickly prove the value of its call scripts, improve prospect conversions, and boost efficiency. | |
The company was able to measure call efficiency and call silence to further enhance its quality assurance efforts. | |
The company was able to use CallMiner to connect its sales conversion and marketing processes. | |
Quantitative Benefit
Reduced silence and call avoidance | |
Improved call efficiency | |
Improved marketing effectiveness | |