Broadcom Case Studies Oncore IT Keeps Network Services and Customer Promises

Edit This Case Study Record

	Oncore IT Keeps Network Services and Customer Promises Broadcom

Oncore IT Keeps Network Services and Customer Promises

Broadcom

Technology Category	Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries	Telecommunications
Applicable Functions	Business Operation
Services	System Integration
Challenge	As Oncore IT moved more customers to the cloud, the company faced the challenges of data growth on its network and needed more shared storage for its virtualized and hosted solutions. In addition, 90 percent of its clients used a virtualized server farm for online backup and disaster recovery solutions. The company was experiencing performance issues with the network. At peak times, they were seeing congestion and packet loss. The issue was most pronounced when servers were accessing their HDS BlueArc [NAS/iSCSI] storage platform over the network. Latency was too high, and throughput wasn’t truly wire-speed. Read More
About Customer	Oncore IT is a cloud managed service provider that offers hosting, co-location, and cloud-based services to its highly demanding legal, financial, and enterprise customers. The company operates in only Tier 4 data centers, the highest-standard environments, and provides exceptional customer service. Oncore IT supports its Service Level Agreements (SLAs) 365/24/7 with technical experts and dedicated account managers, and all services are guaranteed. Clients expect unparalleled connectivity, extraordinary system performance, unmatched reliability, and total security—and they get it: Oncore IT’s client retention rate is 95 percent. Read More
Solution	Following a review of competitive products, Oncore IT selected a high-performance solution based on Brocade® data center switches and Brocade VCS® Fabric technology. Brocade Ethernet fabrics are designed to improve network use, maximize application availability, increase scalability, and simplify network architectures in virtualized data centers. Oncore IT created two 10 Gigabit Ethernet (GbE) fabrics using eight Brocade VDX 6710 Switches and two Brocade VDX 6720 Switches. One fabric is located in London, at the corporate headquarters, and the other is at Oncore IT’s replicated data center in Amsterdam. Brocade Partner NetSumo supplied the equipment. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Industries

Telecommunications

Applicable Functions

Business Operation

Services

System Integration

Challenge

As Oncore IT moved more customers to the cloud, the company faced the challenges of data growth on its network and needed more shared storage for its virtualized and hosted solutions. In addition, 90 percent of its clients used a virtualized server farm for online backup and disaster recovery solutions. The company was experiencing performance issues with the network. At peak times, they were seeing congestion and packet loss. The issue was most pronounced when servers were accessing their HDS BlueArc [NAS/iSCSI] storage platform over the network. Latency was too high, and throughput wasn’t truly wire-speed.

About Customer

Oncore IT is a cloud managed service provider that offers hosting, co-location, and cloud-based services to its highly demanding legal, financial, and enterprise customers. The company operates in only Tier 4 data centers, the highest-standard environments, and provides exceptional customer service. Oncore IT supports its Service Level Agreements (SLAs) 365/24/7 with technical experts and dedicated account managers, and all services are guaranteed. Clients expect unparalleled connectivity, extraordinary system performance, unmatched reliability, and total security—and they get it: Oncore IT’s client retention rate is 95 percent.

Solution

Following a review of competitive products, Oncore IT selected a high-performance solution based on Brocade® data center switches and Brocade VCS® Fabric technology. Brocade Ethernet fabrics are designed to improve network use, maximize application availability, increase scalability, and simplify network architectures in virtualized data centers. Oncore IT created two 10 Gigabit Ethernet (GbE) fabrics using eight Brocade VDX 6710 Switches and two Brocade VDX 6720 Switches. One fabric is located in London, at the corporate headquarters, and the other is at Oncore IT’s replicated data center in Amsterdam. Brocade Partner NetSumo supplied the equipment.

Impact #1	Ensured service guarantees by eliminating packet loss and high latency at peak times
Impact #2	Provided clients with increased scalability and lower capital expenses by creating “pay-per-port” capabilities
Impact #3	Improved business results by reducing the time required to resolve network issues

Impact #1

Ensured service guarantees by eliminating packet loss and high latency at peak times

Impact #2

Provided clients with increased scalability and lower capital expenses by creating “pay-per-port” capabilities

Impact #3

Improved business results by reducing the time required to resolve network issues

Benefit #1	Increased network performance by 20 percent
Benefit #2	Client retention rate is 95 percent

Benefit #1

Increased network performance by 20 percent

Benefit #2

Client retention rate is 95 percent

Download PDF Version

Overview

Oncore IT Keeps Network Services and Customer Promises

Operational Impact

Quantitative Benefit