Case Studies Omnitracs MobileCast

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	Omnitracs MobileCast

Omnitracs MobileCast

Technology Category	Functional Applications - Fleet Management Systems (FMS) Networks & Connectivity - Cellular
Applicable Industries	Transportation
Applicable Functions	Business Operation Logistics & Transportation
Use Cases	Fleet Management Real-Time Location System (RTLS) Remote Asset Management
Services	System Integration Training
Challenge	To service thousands of customers on a daily basis, NEMF needed a dynamic dispatching tool that would complement their AS400 legacy system. Their customers required access to real-time information and immediate visibility to freight movements. Additionally, NEMF wanted route visibility to allow dispatchers to determine a driver’s location accurately and add new pickups during the day. Prior to implementing MobileCast, drivers would finish their deliveries and then call the dispatcher to see what pickups would be assigned, leading to inefficiencies and delays. Read More
About Customer	New England Motor Freight (NEMF) is one of the largest regional carriers in the northeast United States. Headquartered in Elizabeth, New Jersey, NEMF is a Less Than Truckload (LTL) carrier that provides pickup and delivery services throughout the eastern United States, Puerto Rico, and eastern Canada. With over 900 vehicles on the road every day, NEMF operates 27 terminals and services over 10,000 customers, approximately 65% of which are serviced daily. NEMF is known for leveraging technology to improve efficiency within their organization. Read More
Solution	NEMF turned to Omnitracs Roadnet Technologies and licensed MobileCast, a real-time dispatch and tracking application. MobileCast provides the ability to dynamically assign new pickups to a driver’s route, offering route visibility and real-time information. This solution allowed dispatchers to check route progress and assign pickups more efficiently. Omnitracs Roadnet Technologies worked closely with NEMF to develop industry-specific functionality within MobileCast, such as dynamically changing stop sequences and adding/removing stops. The integration of MobileCast into NEMF's existing systems was seamless, requiring minimal training for drivers and dispatchers. Read More Log in to view content
Contents

Technology Category

Functional Applications - Fleet Management Systems (FMS)

Networks & Connectivity - Cellular

Applicable Industries

Transportation

Applicable Functions

Business Operation

Logistics & Transportation

Use Cases

Fleet Management

Real-Time Location System (RTLS)

Remote Asset Management

Services

System Integration

Training

Challenge

To service thousands of customers on a daily basis, NEMF needed a dynamic dispatching tool that would complement their AS400 legacy system. Their customers required access to real-time information and immediate visibility to freight movements. Additionally, NEMF wanted route visibility to allow dispatchers to determine a driver’s location accurately and add new pickups during the day. Prior to implementing MobileCast, drivers would finish their deliveries and then call the dispatcher to see what pickups would be assigned, leading to inefficiencies and delays.

About Customer

New England Motor Freight (NEMF) is one of the largest regional carriers in the northeast United States. Headquartered in Elizabeth, New Jersey, NEMF is a Less Than Truckload (LTL) carrier that provides pickup and delivery services throughout the eastern United States, Puerto Rico, and eastern Canada. With over 900 vehicles on the road every day, NEMF operates 27 terminals and services over 10,000 customers, approximately 65% of which are serviced daily. NEMF is known for leveraging technology to improve efficiency within their organization.

Solution

NEMF turned to Omnitracs Roadnet Technologies and licensed MobileCast, a real-time dispatch and tracking application. MobileCast provides the ability to dynamically assign new pickups to a driver’s route, offering route visibility and real-time information. This solution allowed dispatchers to check route progress and assign pickups more efficiently. Omnitracs Roadnet Technologies worked closely with NEMF to develop industry-specific functionality within MobileCast, such as dynamically changing stop sequences and adding/removing stops. The integration of MobileCast into NEMF's existing systems was seamless, requiring minimal training for drivers and dispatchers.

Impact #1	MobileCast has significantly improved NEMF's productivity by allowing dispatchers to plan ahead and assign pickups more efficiently.
Impact #2	The ability to dynamically change stop sequences and add/remove stops has enabled NEMF to react quickly to immediate customer requests.
Impact #3	The integration of MobileCast with NEMF's website allows customers to check the status of their freight in real-time, improving customer service.

Impact #1

MobileCast has significantly improved NEMF's productivity by allowing dispatchers to plan ahead and assign pickups more efficiently.

Impact #2

The ability to dynamically change stop sequences and add/remove stops has enabled NEMF to react quickly to immediate customer requests.

Impact #3

The integration of MobileCast with NEMF's website allows customers to check the status of their freight in real-time, improving customer service.

Benefit #1	Reduced driver hours
Benefit #2	Increased revenue per driver per hour
Benefit #3	Increased serviceable stops per hour

Benefit #1

Reduced driver hours

Benefit #2

Increased revenue per driver per hour

Benefit #3

Increased serviceable stops per hour

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Overview

Omnitracs MobileCast

Operational Impact

Quantitative Benefit