Case Studies Omni Mold Growth Plan Focuses on Customer Satisfaction

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	Omni Mold Growth Plan Focuses on Customer Satisfaction

Omni Mold Growth Plan Focuses on Customer Satisfaction

Technology Category	Analytics & Modeling - Predictive Analytics Functional Applications - Product Lifecycle Management Systems (PLM) Functional Applications - Remote Monitoring & Control Systems
Applicable Industries	Automotive Electronics Healthcare & Hospitals
Applicable Functions	Business Operation Product Research & Development Quality Assurance
Use Cases	Predictive Maintenance Remote Control
Services	Software Design & Engineering Services System Integration Training
Challenge	After expanding operations to meet ever-increasing customer demands, Omni Mold faced the challenge of working efficiently with a lean headcount. The company needed to compress design cycles and reduce production time to meet customer demands while solving workforce shortages caused by business expansion. Additionally, they aimed to curb the rate of human error and lower manufacturing costs. Omni Mold's management foresaw an upward trend in customer demand for complex three-dimensional (3D) products and shorter turnaround times. To address these challenges, they identified the use of cutting-edge technology as a key business driver and competitive differentiator. Read More
About Customer	Omni Mold is a premier ultra-precision mold manufacturer based in Singapore, established in the late 1980s. The company specializes in designing, engineering, and producing sophisticated and finely detailed steel molds for stringent specification industries such as electronics, automotive, telecommunications, and healthcare/medical equipment. Listed on the Singapore Stock Exchange in 1994, Omni Mold has grown to become a leader in its field, serving some of the world's top companies in these industries. The company prides itself on leveraging advanced technologies to produce high-quality molds and has a strong focus on customer satisfaction and innovation. Read More
Solution	Omni Mold implemented Siemens PLM Software technology to maintain fast delivery of ultra-precision molds during a time of business expansion. In 1992, the company selected Unigraphics (now called NX) software for its CAM capabilities and standardized on the CAD/CAM system in 1996 to further improve customer service. Recently, Omni Mold implemented Siemens digital lifecycle management solution, Teamcenter, to widen its competitive edge. Teamcenter provides sophisticated tools for data management and access in a web-native environment, allowing for greater re-use of intellectual capital. The software makes diverse types of product information accessible from a single, intuitive browser interface and provides secure file management and revision control. Management believes that Siemens technology will bring numerous productivity benefits beyond those already achieved with NX, including a reduction in turnaround time and workforce resource savings. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Predictive Analytics

Functional Applications - Product Lifecycle Management Systems (PLM)

Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Automotive

Electronics

Healthcare & Hospitals

Applicable Functions

Business Operation

Product Research & Development

Quality Assurance

Use Cases

Predictive Maintenance

Remote Control

Services

Software Design & Engineering Services

System Integration

Training

Challenge

After expanding operations to meet ever-increasing customer demands, Omni Mold faced the challenge of working efficiently with a lean headcount. The company needed to compress design cycles and reduce production time to meet customer demands while solving workforce shortages caused by business expansion. Additionally, they aimed to curb the rate of human error and lower manufacturing costs. Omni Mold's management foresaw an upward trend in customer demand for complex three-dimensional (3D) products and shorter turnaround times. To address these challenges, they identified the use of cutting-edge technology as a key business driver and competitive differentiator.

About Customer

Omni Mold is a premier ultra-precision mold manufacturer based in Singapore, established in the late 1980s. The company specializes in designing, engineering, and producing sophisticated and finely detailed steel molds for stringent specification industries such as electronics, automotive, telecommunications, and healthcare/medical equipment. Listed on the Singapore Stock Exchange in 1994, Omni Mold has grown to become a leader in its field, serving some of the world's top companies in these industries. The company prides itself on leveraging advanced technologies to produce high-quality molds and has a strong focus on customer satisfaction and innovation.

Solution

Omni Mold implemented Siemens PLM Software technology to maintain fast delivery of ultra-precision molds during a time of business expansion. In 1992, the company selected Unigraphics (now called NX) software for its CAM capabilities and standardized on the CAD/CAM system in 1996 to further improve customer service. Recently, Omni Mold implemented Siemens digital lifecycle management solution, Teamcenter, to widen its competitive edge. Teamcenter provides sophisticated tools for data management and access in a web-native environment, allowing for greater re-use of intellectual capital. The software makes diverse types of product information accessible from a single, intuitive browser interface and provides secure file management and revision control. Management believes that Siemens technology will bring numerous productivity benefits beyond those already achieved with NX, including a reduction in turnaround time and workforce resource savings.

Impact #1	Human errors have been vastly reduced, allowing engineers to take on more value-added work.
Impact #2	The use of NX software has enabled Omni Mold to provide high-precision products with faster turnaround times and lower costs.
Impact #3	NX allows the engineering team to work proactively with customers, including during the product conceptualization and design phases.

Impact #1

Human errors have been vastly reduced, allowing engineers to take on more value-added work.

Impact #2

The use of NX software has enabled Omni Mold to provide high-precision products with faster turnaround times and lower costs.

Impact #3

NX allows the engineering team to work proactively with customers, including during the product conceptualization and design phases.

Benefit #1	Estimated additional 16 percent personnel savings when PLM installation is complete.

Benefit #1

Estimated additional 16 percent personnel savings when PLM installation is complete.

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Overview

Omni Mold Growth Plan Focuses on Customer Satisfaction

Operational Impact

Quantitative Benefit