OLLY's Implementation of Intellect QMS for Improved Productivity

Intellect provided a quality management system to OLLY that helped them centralize their processes and communication. Intellect first sat down with the key stakeholders that managed document flow — from the product development team to the quality team — to better understand the process. Intellect then helped transition OLLY from an email-based system to a cloud-based system with minimal disruption to its existing business. The transition took a lot of time and energy, but the benefits made it worthwhile. Unlike many out-of-the-box QMS options, Intellect gave OLLY flexibility. Through its software configuration, Intellect provided OLLY with the platform necessary to support supplier management, change management, and preventative actions. Intellect’s user groups feature limited which OLLY employees received documents and prevented team members from being bombarded with materials they don’t need. When necessary, extra approval layers were added to reasonably manage the flow of documents and safely transfer the most important materials.