Case Studies Norauto Revs Up Supply Chain Performance With Manhattan Associates

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	Norauto Revs Up Supply Chain Performance With Manhattan Associates

Norauto Revs Up Supply Chain Performance With Manhattan Associates

Technology Category	Functional Applications - Warehouse Management Systems (WMS) Application Infrastructure & Middleware - Data Exchange & Integration Functional Applications - Inventory Management Systems
Applicable Industries	Automotive Retail
Applicable Functions	Logistics & Transportation Warehouse & Inventory Management
Use Cases	Inventory Management Warehouse Automation Supply Chain Visibility
Services	System Integration Software Design & Engineering Services
Challenge	Norauto’s expensive and inefficient proprietary warehouse system had become obsolete. The company needed to support its growth and replace the outdated system to improve operational productivity, comply with automotive sector tracking standards, and achieve a 99.9% order accuracy in the fulfillment process. The goal was to implement a reliable and upgradable supply chain execution system. Read More
About Customer	Norauto, established in 1970, is a leading international company in the European car maintenance and equipment market. With operations in eight countries across Europe and South America, Norauto has experienced significant growth. The company has expanded its portfolio through acquisitions and the launch of discount operator Carter Cash, doubling its revenues and tripling the number of outlets. Norauto relies on five warehouses in France, Spain, and Poland to supply goods to over 350 automotive stores in its core markets. Read More
Solution	Norauto selected Manhattan Associates’ Warehouse Management solution to replace its obsolete system. The solution was deployed at the 13,000m2 Lesquin warehouse in France and integrated seamlessly with Norauto’s SAP ERP system. This integration allowed for efficient data exchange between supply chain execution applications and back-office systems. Additionally, Vocollect’s voice-recognition technology was implemented to enhance picking operations. The combined technologies provided Norauto with the ability to manage the flow of goods across the supply chain, optimize inventory levels, and streamline inbound goods processing. Read More Log in to view content
Contents

Technology Category

Functional Applications - Warehouse Management Systems (WMS)

Application Infrastructure & Middleware - Data Exchange & Integration

Functional Applications - Inventory Management Systems

Applicable Industries

Automotive

Retail

Applicable Functions

Logistics & Transportation

Warehouse & Inventory Management

Use Cases

Inventory Management

Warehouse Automation

Supply Chain Visibility

Services

System Integration

Software Design & Engineering Services

Challenge

Norauto’s expensive and inefficient proprietary warehouse system had become obsolete. The company needed to support its growth and replace the outdated system to improve operational productivity, comply with automotive sector tracking standards, and achieve a 99.9% order accuracy in the fulfillment process. The goal was to implement a reliable and upgradable supply chain execution system.

About Customer

Norauto, established in 1970, is a leading international company in the European car maintenance and equipment market. With operations in eight countries across Europe and South America, Norauto has experienced significant growth. The company has expanded its portfolio through acquisitions and the launch of discount operator Carter Cash, doubling its revenues and tripling the number of outlets. Norauto relies on five warehouses in France, Spain, and Poland to supply goods to over 350 automotive stores in its core markets.

Solution

Norauto selected Manhattan Associates’ Warehouse Management solution to replace its obsolete system. The solution was deployed at the 13,000m2 Lesquin warehouse in France and integrated seamlessly with Norauto’s SAP ERP system. This integration allowed for efficient data exchange between supply chain execution applications and back-office systems. Additionally, Vocollect’s voice-recognition technology was implemented to enhance picking operations. The combined technologies provided Norauto with the ability to manage the flow of goods across the supply chain, optimize inventory levels, and streamline inbound goods processing.

Impact #1	Norauto significantly improved the productivity of its distribution facility, enabling the operation to handle up to 60,000 orders per week.
Impact #2	The new system allowed Norauto to eliminate a significant amount of warehouse administration and rationalize the picking process for order preparation.
Impact #3	Order preparation and tracking improved progressively, with a 75% reduction in error rates reported by the 150 stores served by the Lesquin warehouse.

Impact #1

Norauto significantly improved the productivity of its distribution facility, enabling the operation to handle up to 60,000 orders per week.

Impact #2

The new system allowed Norauto to eliminate a significant amount of warehouse administration and rationalize the picking process for order preparation.

Impact #3

Order preparation and tracking improved progressively, with a 75% reduction in error rates reported by the 150 stores served by the Lesquin warehouse.

Benefit #1	Norauto reduced errors by 75%.
Benefit #2	Order fulfillment accuracy reached 99.9%.
Benefit #3	The Lesquin warehouse ramped up its fulfillment capability to 60,000 orders per week.

Benefit #1

Norauto reduced errors by 75%.

Benefit #2

Order fulfillment accuracy reached 99.9%.

Benefit #3

The Lesquin warehouse ramped up its fulfillment capability to 60,000 orders per week.

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Overview

Norauto Revs Up Supply Chain Performance With Manhattan Associates

Operational Impact

Quantitative Benefit